Activation pending

Ramzal
Ramzal Posts: 2 ✭✭
edited October 2022 in My Mobile

Hello

I actiavted my new SIM since 24h but it is still pending. Is it normal please?

Best Answer

  • Whizz
    Whizz Posts: 18,801 admin
    Answer ✓

    Hello Ramzal,

    I am sorry to hear about this situation.
    I can see that a ticket was escalated to verify what caused this.
    You will be able to see the progress from My settings > my tickets.
    As soon as we have any updates we will contact you right away via e-mail.

    Have a lovely day,
    -Alex

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