why Fizz is not waving fees to call Iran like other Canadian companies?!!!!!

SoheilSaka
SoheilSaka Posts: 1
edited October 2022 in My Mobile

Bell, Rogers, Shaw, Telus & Vidéotron waiving long distance charges for calls to Iran!!!

Best Answer

  • Whizz
    Whizz Posts: 15,958
    Answer ✓

    Hello SoheilSaka  ,

    Thank you for being part of the Fizz community!
    Please note that we do assist our member that need calls for Iran. As some members already informed you, after you purchased International calls for Iran, please contact us in private following the steps from this link: https://fizz.ca/en/support and we will refund you for them. Since we are a prepaid services, the option to provide minutes without a charge first isn't available, this is the reason why we will refund you after you purchased them.
    I am counting on your understanding and I wish you a good night,

    -Georgian

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