Contact your loved ones in Iran

Posts: 24,525 admin

Hello,

If you are using your mobile plan to make calls to Iran to get in touch with your loved ones, you can add funds to your Fizz wallet to pay per use or add an international calls Add-on to Iran, a block of 60 minutes for $15. The details here: How do I make an international call when I am in my coverage area? | Fizz

Afterwards, contact our Customer Service (Support 24/7 | Fizz). We’ll make sure that these calls are free of charge to you by refunding you the associated user fees. 

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Answers

  • Posts: 2,070 ✭✭

    Thank you FIzz for your kind support to Iran people. Thoughts and prayers

  • Posts: 1 ✭✭

    How can I contact your Customer service?

  • Posts: 739 ✭✭

    Voici comment rejoindre le soutien technique:

    Soit par le chat sur la page web du support. https://fizz.ca/en/solutions

    Ou le suivant :

     Par Facebook : https://www.facebook.com/fizzca

     Message privé sur Twitter : https://mobile.twitter.com/fizz_ca

     WhatsApp : (438) 393-5814

    Si la bulle de discussion ne s'affiche pas au début, cela peut indiquer que la file d'attente est pleine. Réessayez plus tard.


  • Posts: 5,325 ✭✭

    Thank you to Fizz.

  • Posts: 3 ✭✭

    Hello Fizz,

    I have activated contact with Iran. I heard calls are free like other companies but I paid about 18 dollars. How can I contact your Customer service?

  • Posts: 1,784 ✭✭

    @Seti

    To contact customer service, go to : https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble with a question mark, you can chat with support. Chat is the faster way.

    You can also use Facebook: https://www.facebook.com/fizzca/

    Private message on Twitter: https://mobile.twitter.com/fizz_ca

    WhatsApp: (438) 393-5814

  • Posts: 363 ✭✭

    whats going on in Iran?

  • Posts: 3 ✭✭

    you can search on Google and Instagram that what happened in Iran right now ! the Islamic Regime in Iran kills people, and the internet has been disconnected so that the voice of the Iranian people is not heard outside of Iran. They shoot people with guns 💔😥

    you can search #Mahsaamini

  • Posts: 3 ✭✭

    you can search on Google and Instagram that what happened in Iran right now ! the Islamic Regime in Iran kills people, and the internet has been disconnected so that the voice of the Iranian people is not heard outside of Iran. They shoot people with guns 💔😥

    you can search #Mahsaamini

  • Posts: 2 ✭✭
    edited October 2022

    i charged fizz 17.25$ to call Iran for 1 hour. Could you please refund it. My phone number is 438*******

  • Posts: 1,784 ✭✭

    @nonana

    Hi, it's better to open another ticket otherwise it gets lost under the number.

    "If you are using your mobile plan to make calls to Iran to get in touch with your loved ones, you can add funds to your Fizz wallet to pay per use or add an international calls Add-on to Iran, a block of 60 minutes for $15. The details here: How do I make an international call when I am in my coverage area? | Fizz

    Afterwards, contact our Customer Service (Support 24/7 | Fizz). We’ll make sure that these calls are free of charge to you by refunding you the associated user fees."

    To contact customer service, go to: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble with a question mark, you can chat with support.

  • Posts: 18 ✭✭

    Contact your loved ones in Iran

    Great initiative, very generous of Fizz to do! :-)

  • Posts: 24 ✭✭

    Thank you !

  • Posts: 657 ✭✭

    fizz is awesome , truly one of a kind

  • Posts: 24,525 admin

    Free calls to Iran end on November 25, 2022.

This discussion has been closed.