How horrible can roaming get with Fizz in the US?

alibeysoft
alibeysoft Posts: 9 ✭✭
in My Mobile

I bought 2GB of data add-ons to use in the US. It almost never works in Manhattan! Absolutely horrible.

I have a pixel 7 pro, which means no problem with LTE, but with FIZZ!


What a waste of money, and what a horrible inconsistent service.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    Answer ✓

    Hi @alibeysoft

    Did you check if for any reason you used all the addon?

    You can check from your Fizz's account

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    edited May 2023

    Hi @alibeysoft

    Very stange I don't have any problem in the US for my plan, data, and voice and I tried in 6 different states

    Tried with S21 and iPhone

    Did you activate the data roaming? Did you have the automatic selection for the network operator?

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,620 ✭✭
    edited May 2023

    have you enabled roaming on your phone?

  • alibeysoft
    alibeysoft Posts: 9 ✭✭

    Yes, I have roaming activated l and automatic selection of the network operator. It works like for 10% of the time. Sometimes it asks me to sign in to AT&T, northing shows when I click on sign in.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    edited May 2023

    Hi @alibeysoft

    Try to force the use of verizon, my phone was connected almost all the time to verizon, sometime T-Mobile

    don't use AT&T

    Is your phone updated? I believe yes, since google push them with a high frequency

  • alibeysoft
    alibeysoft Posts: 9 ✭✭

    My phone is up to date with the latest stable android version.

    I tried to choose the network "Verizon" and "T-Mobile", both asked me to sign-in.

    Now I am using WiFi in a café.

  • alibeysoft
    alibeysoft Posts: 9 ✭✭

    Well, It seems I shared my data with an iPhone user, and their "dumb" iOS used 1.8GB of data in less than 30min.

    I am really sorry for all the bad words, I should've checked before.

    Thank you all.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭

    @alibeysoft

    Sorry for you

    But like I said my experience in USA was great with Fizz, much better than previous years

    Have a nice stay

  • alibeysoft
    alibeysoft Posts: 9 ✭✭

    Son téléphone a fait toutes les mises à jour dues, apparemment iOS ne détecte pas le wifi partagé en Roaming.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    edited May 2023
    https://forum.fizz.ca/en/discussion/comment/6699144#Comment_6699144

    The problem is for the iPhone is a wifi :( therefore it did everything like an update

  • alibeysoft
    alibeysoft Posts: 9 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6699142#Comment_6699142

    This is my first time with roaming. I've never had an issue with Fizz in Canada :)

    Now I bought a new add-on and it's working great.

    Thank you for your help.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,872 ✭✭
    edited May 2023

    Don't share your data in wifi any more :D

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,753 ✭✭

    Sorry to hear that

  • sman
    sman Posts: 5,090 ✭✭

    Therefore everything is working well, good to know

  • alibeysoft
    alibeysoft Posts: 9 ✭✭

    Yes, everything worked seamlessly, it was my mistake and I was fast to judge the service instead of checking my account.

    Is there any way to edit my initial post? Or completely delete it?

    Thank you all for your help.

  • Derr
    Derr Posts: 6,277 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6699941#Comment_6699941

    No need to erase anything. It might help someone else in the future.

    Thank you for sharing.

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,753 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6699942#Comment_6699942

    Well said Derr! It could be helpful for someone else!

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