Canada call plan not including British Columbia

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junhufr
junhufr Posts: 1 ✭✭
edited October 2022 in My Mobile

I need reach a contact in BC, canada, with code +1 672 xxx xxxx, and I've Canada Call coverage Plan, why fizz cannot establishes the line, and asked me for add-on ?

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  • Whizz
    Whizz Posts: 20,510 admin
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    Hello @junhufr ,


    Sorry to hear about the situation encountered.

    Try to reboot your phone and enable / disable airplane mode and even reset your phone`s network settings if necesary.

    If the issue still persists, please reach our colleagues on Live chat following these details : https://fizz.ca/en/support so they can can assist further.

    Be sure that you are logged to your Fizz account before accessing this link and that you start browsing the FAQ`s so the chat bubble appears at the bottom of the page.


    Thank you for your understanding.

    Have a good one,

    -Raul

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