Canada call plan not including British Columbia

junhufr
junhufr Posts: 1
edited October 2022 in My Mobile

I need reach a contact in BC, canada, with code +1 672 xxx xxxx, and I've Canada Call coverage Plan, why fizz cannot establishes the line, and asked me for add-on ?

Best Answer

  • Whizz
    Whizz Posts: 15,958
    Answer ✓

    Hello @junhufr ,


    Sorry to hear about the situation encountered.

    Try to reboot your phone and enable / disable airplane mode and even reset your phone`s network settings if necesary.

    If the issue still persists, please reach our colleagues on Live chat following these details : https://fizz.ca/en/support so they can can assist further.

    Be sure that you are logged to your Fizz account before accessing this link and that you start browsing the FAQ`s so the chat bubble appears at the bottom of the page.


    Thank you for your understanding.

    Have a good one,

    -Raul

Answers

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 3,275

    Hi @junhufr

    Did you try to reboot the phone or put in air plane mode for 30 seconds?

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Twitter: https://mobile.twitter.com/fizz_ca

    • By private message on Facebook: https://www.facebook.com/fizzca/

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