I am still waiting for my sim card. How long does it take for it to arrive in Quebec?

Psidon

I am still waiting for my sim card. How long does it take for it to arrive in Quebec?

Alexsolo

https://forum.fizz.ca/en/discussion/2637547/i-am-still-waiting-for-my-sim-card-how-long-does-it-take-for-it-to-arrive-in-quebec

Is this the new VoLTE SIM? There have been delays in the deliveries.

Here is an email I recevied:

If you need it immediately, it's 5$ at the new Fizz vending machines if Im not mistaken.

New points of sale for our SIM cards. — Fizz Community Hub

(5$ for limited time since Aug. 31st)

Psidon

That's great. But why did I not receive that email? Along with an estimate of the length of delay?

Alexsolo

https://forum.fizz.ca/en/discussion/comment/6654221#Comment_6654221

Hi,

I did not get an estimate.

Perhaps the email was not sent to everyone.

You can also check: When will my Fizz package be delivered? | Fizz

You can see the status of all your Fizz orders in your Order history.

1. Log into your account and go to My Settings
2. Click on Order history / See details.
3. Click on the shipping number to see on the carrier’s website the details of your delivery.
4. If there’s any inconsistency with the delivery information you see, contact the carrier directly.
5. If the carrier cannot help you, contact us using the chat bubble located in the lower right-hand corner of this FAQ during our business hours so we can open a ticket for this issue.

Go to shipping number to track your delivery on the courrier service website