I am still waiting for my sim card. How long does it take for it to arrive in Quebec?

Psidon
Psidon Posts: 2
edited October 2022 in My Mobile

I am still waiting for my sim card. How long does it take for it to arrive in Quebec?

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Answers

  • Psidon
    Psidon Posts: 2

    That's great. But why did I not receive that email? Along with an estimate of the length of delay?

  • Alexsolo
    Alexsolo 1ADO7Posts: 664

    Hi,

    I did not get an estimate.

    Perhaps the email was not sent to everyone.


    You can also check: When will my Fizz package be delivered? | Fizz

    You can see the status of all your Fizz orders in your Order history.

    1. Log into your account and go to My Settings
    2. Click on Order history See details.
    3. Click on the shipping number to see on the carrier’s website the details of your delivery.
    4. If there’s any inconsistency with the delivery information you see, contact the carrier directly.
    5. If the carrier cannot help you, contact us using the chat bubble located in the lower right-hand corner of this FAQ during our business hours so we can open a ticket for this issue.

    Go to shipping number to track your delivery on the courrier service website

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