Calling USA

Jjmtl
Jjmtl Posts: 1
edited October 2022 in My Mobile

I have unlimited Canada and USA plan and yet i cannot call to American numbers. Very disappointed.

Best Answer

  • Whizz
    Whizz Posts: 15,958
    Answer ✓

    Hello Jjmtl,

    I am sorry to hear about this situation.
    If you are in the US now, please keep in mind that the 3G network does not work there for calls and texts.
    I recommend trying to make a call while using the 2G network. 
    Here you can also find more troubleshooting you can try: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    I recommend contacting our support team with more details to verify what happened if the situation persists.

    Have a lovely day,
    -Alex

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