Why do my paiement is declined?

Sara P.
Sara P. Posts: 1 ✭✭
edited October 2022 in My Mobile

I never had problems with the payment of my phone. I called mastercard and they said that everything was all right but when a try to pay online, the payment is declined. I think that fizz has a payment problem and this need to be fix.

Best Answer

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello Sara P.,
    I hope this message finds you well.  

    I just verified your account and I noticed that there are indeed some issues with your payment, and we will gladly hep you out with this situation. In order to do so, please reach out to us in private, so we can verify this together, and search for a solution. Here is an FAQ on how to contact us https://fizz.ca/en/support#gsc.tab=0. 

    Thank you for your kind understanding. 
    Have a good one!
    -Sergiu

This discussion has been closed.

Categories