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marc D. 73345
marc D. 73345 Posts: 1 ✭✭
edited October 2022 in My Mobile

Iwant to change my sim card for a new one

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  • Whizz
    Whizz Posts: 20,758 admin
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    Hello marc D. 73345,
    I hope this message finds you well. 

    If you want to change your SIM card and you already have a new one in your possession,  the best thing you can do is reach out to our customer service, and they will gladly help you out. We will need you to contact us on the live chat, so we can authenticate you and then complete the SIM swap process.  

    To contact us on the live chat you have to go to any of our FAQs and click the (?) in the lower right corner of the screen. Once you do that you will have to click on the (...) three dots which represent our live chat function. Here is an FAQ you can use https://fizz.ca/en/support#gsc.tab=0.

    Have a good one!
    -Sergiu

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