How do I access my voice mail if it says my number does not exist.

ghafourim

I enter my number it still does not recognize. I tried to get a new pin it say something went wrong.

Jess_i88b6

Hi @ghafourim

Do you have the voice mail in your plan? You need to pay the 2$ for the visual voicemail. https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail

Whizz

Hello ghafourim  ,

Sorry to hear about the issue.

I verified your mobile plans but they don`t have the Voicemail option included in it.

So, I suggest that you add the voicemail from My plans - Manage - Adjust my plan so you can have the voicemail included in the plan - thus allowing you to access it.

More details can be found here also : https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

Thank you for your understanding.
Have a good one,
-Raul