No SIM card detected randomly on Pixel 4a

kohlberg
kohlberg Posts: 7 ✭✭
edited September 2023 in My Mobile

This issue has started recently. It happens randomly, it can be during charging and also when it's not charging. My Pixel 4a just lose connection to the SIM card and says for emergency call only. My Wi-Fi still works and internet is fine when I'm on the Wi-Fi. Only call and texting stops working. When I restart my phone, it instantly fix itself but it's getting quite annoying. I'm getting missed call that I don't even know about until the person tells me IRL. Anyone know any fix? I didn't download any software update recently or any apps.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,876 ✭✭
    Answer ✓

    Hi @kohlberg

    It can be a SIM problem, can you check the SIM to a different account

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Whizz
    Whizz Posts: 23,047 admin

    Hello kohlberg,
    I am really sorry for the situation encountered,
    I have verified your account and I can see that a ticket was escalated for the issue encountered.
    The ticket is visible in your Fizz account> My settings> my tickets.
    As soon as the issue is solved, you will be informed via email with the next steps.
    Thank you for your understanding!
    Have a good day!
    -Eugen

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