Upgrade “pending removal”
Hello community.
I have a monetary rebate upgrade that has been “pending removal” now for over 2months, or close to.
I wish to replace it with a data upgrade.
My other two upgrades are data upgrades totalling 1g.
My plan is the basic 2g plan.
Can someone clarify what’s going on here?
Best Answer
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Hi, you need to contact the support, sorry
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
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Answers
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I have something similar. I can't remove or swap on of my bonus. Almost 2 months technical team is trying to fix it 🤦🏻♂️.
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Try like changing it and then changing it again
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