unblocking a phone
Hi guys, I thought i lost my phone so I blocked it by marking it as lost or stolen with fizz but I found it. Any idea how to unblock it because now when I insert my fizz sim card, the phone willnot register on the network
thx
Best Answer
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You should contact customer support, as we are all users here.
To contact them go to
and click on the green bubble in the bottom right corner.
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Answers
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Hello eric N. #39105,
I am sorry for the situation encountered,
I have verified your account and I can see that you have contacted us in private.
I kindly advise you to continue the conversation there and perform the troubleshooting steps last provided.
You can try some manipulations from this FAQ, in order to fix the issue: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
Thank you for your understanding!
Have a good day!
-Eugen0
