Give me a HUMAN agent

Kathleen P. #33129
Kathleen P. #33129 Posts: 2 ✭✭
edited February 2023 in My Mobile

WHERE IS LIVE CHAT? Can't find it again. I bought a NEW SIM for nearly $20 bucks and I need to MOVE my number onto it NOW please.

Best Answer

  • Whizz
    Whizz Posts: 20,650 admin
    Answer ✓

    Hello Kathleen P. #33129,
    I am sorry for the situation encountered,
    I have verified your account and it looks like you want a SIM card swap.
    The SIM change can be done only by contacting us via chat.
    To reach us via chat, go to this FAQ:
    Click on the green bubble on the right corner of your screen then choose chat.
    Thank you for your understanding!
    Have a good one!


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