Give me a HUMAN agent

Options
Kathleen P. #33129
Kathleen P. #33129 Posts: 2 ✭✭
edited February 2023 in My Mobile

WHERE IS LIVE CHAT? Can't find it again. I bought a NEW SIM for nearly $20 bucks and I need to MOVE my number onto it NOW please.

Best Answer

  • Whizz
    Whizz Posts: 20,650 admin
    Answer ✓
    Options

    Hello Kathleen P. #33129,
    I am sorry for the situation encountered,
    I have verified your account and it looks like you want a SIM card swap.
    The SIM change can be done only by contacting us via chat.
    To reach us via chat, go to this FAQ: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
    Click on the green bubble on the right corner of your screen then choose chat.
    Thank you for your understanding!
    Have a good one!
    -Eugen

Answers

This discussion has been closed.