I want to order a SIM card but the address is wrong and I can’t revise it.
the postal code doesn’t give the correct address, how do I manually change it.
Hello Sciullo_lidia83,Thank you for being part of the Fizz community!I verified from my end an by going from the Fizz account at: My mobile -> Activate my SIM -> I don't have one -> I don't find my address you can add the postal code an start the search of your address from there. In case your address doesn't appear in the list, please contact us in private. We may need to add it manually in the system.You contact us from this link: https://fizz.ca/en/supportThe other option is to purchase a SIM from a physical location such as Jean Coutu pharmacies, metro station from Montreal or Couche-Tards. You can find in this link a map with all the sale points: https://fizz.ca/en/prtnr/sim-cardI am counting on your understanding and I wish you a great day,-Georgian
To correct the address only the support can help you, you need to contact the support, however, today are overwhelmed with the problems related with the weather.
Do you know that you can buy in some stores?
You can check you local Jean coutu pharmacies, couche tard, some metro station etc, check the map here https://fizz.ca/en/prtnr/sim-card
Do you know that you can have 25$ credit at your 2nd payment, if you are using a referral code, at the subscription of your first plan ? Yes you can pick mine, it is the code after Jess_
Or you can pick one here https://forum.fizz.ca/en/discussion/2198337/this-is-the-place-for-your-referral-codes-here-and-only-here
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Or by private message on Facebook: https://www.facebook.com/fizzca/
Here is how to find a point of sale
if not contacted the green bubble support https://fizz.ca/en/support
ou Facebook https://www.facebook.com/fizzca
Don't hesitate to ask any other questions
Contact Fizz customer service by chat, twitter or whatsapp! They can certainly change it manually for you!