My fizz internet is still off . However other people are having access to internet in my building
Best Answer
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Hi there, @Ashu07!
Sorry to hear about that.
I've managed to look at your connection, and I could see that your modem is now online. If the situation hasn't been resolved yet, please, contact us directly on any of our private communication channels so we can investigate further.
More about it here: https://fizz.ca/en/support
We remain at your disposal, take care!
-Ionut0
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That’s so weird!
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Maybe it’s different internet companies in the building?
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I would open a chat with fizz representatives and open a ticket in settings to file a compliant with customer service to ask why and get compensated or help
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he has who we Videotron in your block and we internet
try restarting the modem
- Unplug the power cable on your Wi-Fi modem.
- Make sure all the lights on the modem are off once you have unplugged it.
- Wait ten (10) seconds.
- Plug your modem back into the electrical outlet. Expect a three (3) minute delay to allow your devices to reconnect to the Wi-Fi network.
if it still does not work contact the green bubble support at the bottom https://fizz.ca/en/support
ou facebook https://www.facebook.com/fizzca
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This is also a good suggestion!
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otherwise as we told you in the other post contacted supports it
if it still does not work contact the green bubble support at the bottom https://fizz.ca/en/support
ou facebook https://www.facebook.com/fizzca
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Yes :) keep us updated on what you do :)
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Are they with Fizz too?
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