I cannot access my Invoices for mobiles or internet to printed
If you're unable to access your Fizz mobile and internet invoices for printing, here are some steps you can follow to troubleshoot the issue:
If you need to contact Fizz customer service, they will create a ticket if the situation warrants it.
We cannot contact directly to technical support.
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Hello bootsbailey , Sorry to hear about the issue.I verified your account and I was able to check the transactions from my side.Please try to use another browser or try the operation via Incognito mode while also clearing your cache and cookies from the browser that you are currently using.The transactions can be found in My plans - Transaction history as shown here : https://fizz.ca/en/faq/where-can-i-see-my-transactions-and-ordersIf you still have issues, reach our colleagues on Live chat for further investigations.Thank you and have a good one,-Raul, Community Moderator