After port in there is no incoming call

Philcf Posts: 3 ✭✭
edited November 2023 in My Mobile
Since Nov 24 ported in with sevice ticket and there is no solution and can't contact them. Any one can help.


  • Jess_i88b6
    Jess_i88b6 Posts: 12,839 ✭✭

    Hi @Philcf

    This is bad @Whizz you should step in

  • CandyCris
    CandyCris Posts: 501 ✭✭

    If you put your old SIM from your last provider into your phone, do incoming calls work? Maybe port hasn't worked or isn't completed/.

  • Whizz
    Whizz Posts: 18,393 admin

    Hello Philcf  ,

    Sorry to hear about the issue.

    I verified your account and it looks like the ticket in question and it appears that the ticket in question is still being investigated by our technical team.

    You will be reached back via e-mail as soon as possible , as soon as our team receives their updates.

    Apologies for the inconvenience caused!

    You can also track the ticket status via My settings - My tickets, to also have a view on its progress.

    Thank you for your understanding and have a good one,
    -Raul, Community Moderator

This discussion has been closed.