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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Cannot apply rewardI cannot swap one of my internet reward for a new one I receive and I get the following message : &… -
Referral BonusHi there, I currently have internet with Fizz. My friend has his cellphone plan with Fizz and wants… -
benefits associated with leveling upHi! I have four questions/comments concerning leveling up: (1) is this upgrade chart (pertaining t… -
Can't delete credit card on my mobile account, So I can't paye due BillI can't delete the credit card on my account because the Fizz website claims that "the pa…
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How long does it take to replace a phone under warranty?on my fizz account it says 7 day delay but im going on to my third week with no updates, on my acco…
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How can I connect my telephone number without my sim cardI travelled to other countries and i had to change my sim card for sometime but then lost my card w…
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No notifications for Forum updatesCan someone help me with my notification preferences for the forum? Please see screenshot below for… -
How do i reset my payments methodDo you have any other options then asking customer service via messenger To reset payment methods? …
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adjust plani can't find the "adjust plan" option under manage my plan. Please help.
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Lowered in rank 😂???Hi guys, Just spotted this morning that I was demoted 🤣🤣🤣. I got my "Supreme Geek 5/5"… -
Can I see IMEI of my previous phone?Hi, my cell phone bricked, and I need imei to fix it I put the fizz sim into a temporary phone, and…
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What upgrades I will receive in level 6?What upgrades I will receive in level 6?
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I complete my personal information in the relevant section but it does not affect the system.I complete my personal information in the relevant section but it does not affect the system.
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Hi, I can not see my last transaction ( April,7 2023) in the related list.Hi, I can not see my last transaction ( April,7 2023) in the related list.
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card info withdrawalHello! If I have been paying for someone else’s plan and I now wish to remove my card from their ac…
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VoLTE badgeI had to change the SIM card of my Fizz plan to a new SIM card VoLTE compatible a couple months ago… -
Received data "In use" but not shown under lineI've recently received a few 1GB's of mobile data via a promotion. They appeared under pe…
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Fizz site downI am getting this screen when I try to connect to my Fizz account, does anyone has the same problem…
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How do I level up moreHow do I get more points? -
Profile pictureHow do I change my profile picture?
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Internet issueHello there , my internet is still down . I restarted and also reset my modem but still no interne…
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Anyone got a hold of Customer Service?I got charged twice for the same mobile plan and got charged again for another mobile plan, all und…
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my referral bonus went to waste and I cannot change my emailHi everyone, I have two issues that I am unable to get solved even after chatting with tech support…
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Still being charged for a cancelled plan and cannot sign in under my old username to cancel again.Hi, I am very frustrated. I cancelled my Fizz phone subscription over a year ago but still see a ch…
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