My invoice is showing the wrong amount.

AvoK
AvoK Posts: 2 ✭✭
edited October 2022 in Your Fizz Account

I got charged the right amount of 33.76$. But when downloading the invoice its showing a total of 0.01.The invoice also is missing other info. My past invoice have been correct.

Best Answer

  • Whizz
    Whizz Posts: 23,520 admin
    Answer ✓

    Hello AvoK,
    I hope this message finds you well.

    I just verified your account and I noticed that there is indeed a display issue with the invoice for the transaction made today, worth of $33.76.
    I just took the necessary measures and forwarded a ticket to our technical team, to verify and correct this issue. Once we receive a response from them, we will be reaching out to you right away, via email with the updates. 

    If you need more information about the situation, please feel free to contact us in private. Here is how to do it https://fizz.ca/en/support#gsc.tab=0.
    Have a good one!
    -Sergiu

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