Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Phone stolenHi My phone got stolen last night I blocked it but I’m wondering if I can keep the same number even… -
Can't log inHi, I've tried to log in as usual but it doesn't work. I had to reset my password but it says that …
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RefundCan you please you guys please just refund me? It’s been a week no plan no service and you guys too…
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I added 1G of data for Mexico - how can I add more?We are using our data but afraid to run short. How can we add another G or more?
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RoamingWhat do y know about how it works roaming at Fizz! Does it worth to pay it or not? Any good advise? -
I purchased 1 GB of travel add on for the UK and it’s not workingMy roaming is on but yet my travel add on is not working.
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Cancel itCan you guys cancel it and just refund me because this makes no sense & I’m over it! Please! Th…
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AccountSo it’s been 2 days…if you’re not gonna Give me service just cancel it and reimburse me
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Hello, please I need help, I am loosing network 3 at 5 times a dayIs there any thing to do
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Will the plan for Ireland also work while in Northern Ireland?With the plan for Ireland will it also work while traveling in Northern Ireland?
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My account still pendingAn other went by and my account is still pending…when will it get resolved?
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Will my phone work for calls in Israel?I see the option to add Data, but nothing for the phone...
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SIM card still pending activationHi my SIM card still pending activation and it’s been almost 24h
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Comment to FizzHello, this is just comment to Fizz. To make the plan selection not confusing, please remove the wo…
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I canceled my plan and two days later I was charged the 60$, how do I get a refund?How do I also make sure I don't get charged next month? I canceled it two days before my payment da…
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How can I get my lost cell phone and sim card back?My cell phone was stolen. Now, I am trying to find it, but it's not easy to get back. Now, I bought…
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Im back from a trip how do i re-activate my sim card?im back from a trip how do i re-activate my sim card again?
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i, I want to go to a trip. Can I temporarily deactivate my plan?As I want to get out of the country, I think I need to deactivate my plan for a short time, is that…
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How do i change the email address linked to my fizz account?How do i change the email address linked to my fizz account?
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I want to unsubscribe my internet with youYou suspended my internet
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two issues, one, I can't log into my account and two, I want to change method of payment for a diffetwo issues, one, I can't log into my account and two, I want to change method of payment for a diff…
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Can we get more Reward slots?Can we get more Reward slots? Because otherwise all bonuses at each level are irrelevant, until in …
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Reward activation/pending removalHi, I have a 1$ rebate that I want to replace with a 2$ rebate. It's been since a couple of weeks t…
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Two payments in two daysHi, I saw today on my account a payment for the next month, but yesterday I already paid an other …
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Cannot add foreign call add onI cant sélect the country that i want to add minutes for, the site ils bugged, it Never loads. Its …
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How do i stop my membership?Hello! I’m currently with Fizz but unable to speak to anyone. I cannot remember of my modem was ren…
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How can i pay my mom’s fizz account.My mom’s payment did not go trough and she cant remember what email was used to register. How can w…
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Moving to Kingston for a year: what are my options?I'll be moving to Kingston for a year for grad school, which will mean I'll be outside of the subsc…
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Can't do long distanceHello, I already went to the advanced setting and deactivated the long distance blocking. I have th…
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PLEASE EDIT THIS FEATURE, FIZZI have an internet plan with Fizz. I referred a friend who got a mobile phone line with my code, bu…
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