Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Where is my 5GB for switching my SIM before the deadline?I switched to the new VoLTE SIM card before the deadline of August 15 with no issues, but I still d… -
brnshzWhat can I do? I can't log into my account
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Email i need to update SIM cardmy daughter and son both are with fizz. I keep getting emails to order new SIM cards for LTE. I tri…
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Trying to connect VPN to routerI recently signed up for Surfshark and asked them for help connecting my VPN to my router. I gave t…
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How can I do when I missed entering my referral code?I didn’t see the box for the referral code when I activated my card. After I complete the activatio…
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New VoLTE sim cardGot new VoLTE SIM card a week ago. After 4 attempts, several messages and days waiting for replies… -
How do I change my SIM card?Received a email telling me to change my SIM card for free to be ready for the new VoLTE. When I lo…
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i sent the modemAnd you asking for it saying i did not?
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suspend subscriptionHi I will be out of Canada for several months, but I would like to keep my phone number... is it po…
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Forgot to use referral codeI activated my sim today and ported my phone number, I forgot to use my referral code is there a wa…
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BillingEvery month, Fizz charges me my monthly fees and a few days later, they reimburse me and charge me …
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How can I move one of my plans+number to a separate account ?I have 3 plans+numbers in my account. I wnat each plan+number to have its own account.
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no reCAPTCHA prompt upon activationI am trying to activate a new SIM card and the transaction is not going through because I've note c…
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Payment IssueI wanted to use my regular visa card to buy a new phone on the Fizz.ca but the card didn't work, ev…
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Can I have a Quebec home address and an Ontario billing addressCan I have a Quebec home address and an Ontario billing address
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Sim requiredHi I tried 2 add a Sim card for my wife's phone so she can also be on fizz but seeing I already pl…
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Est-il possible que mon numéro n’ait pas été transféré correctement?Bonjour, Ma carte SIM Fizz ne fonctionne toujours pas après avoir reçu sur la carte SIM de mon anci…
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Upgrades not upgrading...Hi, I gave 2x 500 meg upgrades that I selected that have been "waiting activation" for se…
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250mb perk won't activateI have had this 250mb of extra data perk pending for the past 6+ months (easily), and it's been occ…
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Receiving spam e-mailsHi, I have been receiving an e-mail asking that I order a new SIM card. However, when I visit my a…
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My friend referred me when there is $50 bonus for each of us, but now I only receive $25Hello Fizz team, Could you please help me to understand the referral system? There was a promotion …
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calls in the USI am currently in the US and need to receive calls from canada but with Fizz I can't, can you tell …
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Please close my ticket it is a non issue nowPlease close my ticket it is a non issue now
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