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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Updated paymentHello, I received an email my payment did not go through and updated it Friday . We r Sunday and ca… -
Comment bénéficier des 100$ que j'ai reçu comme primeComment bénéficier des 100$ que j'ai reçu comme prime
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Unable to add international calling pack for United KingdomSo I understand that plan changes can't be made in the last 48 hours of an existing billing cycle. …
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Remnder: use incognito/private mode/window when accessing your Fizz accountHello new end existing Fizz users. Fizz recommends that it is best if users access their Fizz accou…
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Delete profileHow do I delete my profile?
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Support IssuesI wish I knew what the magic path is to get the 'Chat' feature to work. I've tried several browser…
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is it normal that the chat customer service is not working ?when i go on the ''?'' bubble and i press on chat the bubble keep disapiring
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I cant access my account to change my sim cardHi , i am trying to log into my account to change my sim card and I cant. Is it down or something ??
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How do i change the credit card linked to my file?Phone number: 438-xxx-xxxx I'd like to change the credit card linked tp the account.
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Data usage order and coverage area changeHello, I am having an issue with data usage. I have 6GB of rolled over data, expiring in 13 days (5… -
CancellationI found out that the modem needs to be connected to a coax port. So I cancelled the installation th… -
My account is suspended because my payment was overdue.I lost my credit card and so was unable to pay in time. My account was suspended immediately. I got…
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I want to see all my text message and call logs where can I get it ?I want to see complete text message content and all calls in going and out going to my phone
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My phone isn't working I put 40 in my fizz account plus my credit card info is thereHow do I refill my account ? Why isn't my phone working ?
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Can I use 2 Referral codesIf I used a referral code to join fizz home Internet can I use another one for mobile? -
Credit card pending?How do I make a manual credit card payment? Surely it cant be only automatic, what day will it char…
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30gb perk lateHi, I still haven’t received my 30gb perk after 1 1/2 months. What should I do?
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Accessing my account is completely downPlease restore service ASAP. Thanks you
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Level 5 is taking way too longWhat’s up guys and gals i have been with fizz for like 2 years and i am almost at level 4 and it’s …
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Why I still did not get the rewards !I used my friend code :3A3BH to create this account and pay two months fee . we still not get the …
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Can’t log in to accountI use to log in with my Facebook account and the email for the Facebook is not verifying and I need…
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what is included in my plan. I can't phone from, US, neither from Canada, I need to pay added minutdwhat is included in my plan. I can't phone from, US, neither from Canada, I need to pay added minutd
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Transfer from another provider (Ciktelecom)I want to discuss the issue of internet connectivity. For tomorrow we have planned (January 04) to …
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Transfer from another provider (Ciktelecom)I want to discuss the issue of internet connectivity. For tomorrow we have planned (January 04) to …
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Received email saying my plan is expiring in 3 days. Account says activation pending but sim workingHi, I received a email last day saying my plan is expiring in 3 days. When i ported from koodo to f…
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How to change my email address?I was able to change my information but I was not able to change my email address. How can I do tha…
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How to know how many more times you need to achieve a badge?Hello World, I'm seeking to understand and to follow my different badges achievements. However, I'm… -
How long is it to reach level 5 in MY REWARDS ?!🤔 What is up Fizz community, I've been Fizzin' around for about 2 years now and I asked myself, how…
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US Add-OnHello, i purchased a 60 min. US Add-On for 6$. Now, I’ve tried using it (2 months after purchase). …
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