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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I already have the canada coverage and i live in montreal but i can't make any call from toronto !!!I thought having the canada coverage will be ok to visit toronto and have my phone active and onli… -
Perk data after gift data ?Fizz gave me a Perk of 500 Mo and I received a gift of 1 Go. Even if the perk is expiring before th… -
my agreement doesn't change !Hi, I changed my agreement recently, the amount was debited from my account, but on my FIZZ account…
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Chat is NOT workingI click on the question mark pop-up and then click on the chat button but nothing happens. I have t…
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Loggin in Is always difficultI keep having issues logging in using my Gmail. Nothing seems to work and then randomly it works. I…
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Are rebate perks only temporary?I just reached level 5 and got a "$25 rebate on a mobile plan" perk. Is this permanent or… -
Where should I enter the referral code that my friend gave me ?Where should I enter the referral code that my friend gave me ? -
Expired perksI signed up for fizz home internet last week. I had 2 $25 off perks that expired yesterday that I w…
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PaymentHello I could not pay for service Fizz for 2 weeks All ones my credit and debit cards were refused …
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for the last 3 months Fizz taking money from my Cr card for over $100.00 and I want my money backI would like my money back that FIZZ has removed from my Cr card
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Position in queue is increasingI'm trying to get support using live chat but my position in queue is increasing, why is this happe…
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What is wrong with this company?I switched my service over to fizz 3 days ago. I have not been able to activate my sim card as ther…
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Anybody else having issues adding a country to search for a travel plan?Hi all, I am heading to the US next Saturday. My current phone plan is Canada only. It's too late …
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Fraud Phone activationHi, I received a text from fizz about a new activation. I never do this. How can I be refunded a…
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Error Unfortunately, You'll have to wait afterWhy I am getting error "Unfortunately, You'll have to wait after 03/06/2022 to make any change…
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1 GB of mobile data perk won't activateHi, I have five 1gb perks and I cannot get any of them to activate. When I click on one, select my …
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Where can I see when my contract expires?Hello, I signed a contract with Fizz last year, but unfortunately I can't remember when it ends. I …
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Data not working, but I should have 10GB leftThe data part of my cellulat plan isn't working. Strangely, the account page says "Data 0 / 10…
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New refferal bonus is 50 + 50 ! Do you know?It is time to bring all the friends to Fizz ! Hope I gave you good news ! -
Switching from Chatr to fizzI was activating my sim from Chatr to fizz and i was told that I will receive a text from chat to c…
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SharonCameroIt shows that I have a perk of 2 $25 off but I cannot activate. Do I have to refer someone first?
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How to complain?How do I get anykind of support from Fizz? I have been sent all over the place for 8.5 hours on ch…
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My point are not countedHi the points that I am doing in the forum, answering, are not counted in My Rewards session Is it… -
I changed phones, how do I change the IMEI on fileI changed phones a while ago, but I have never gotten around to changing the IMEI of Fizz’s databas… -
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