Payment Issue

Ahmed Y.
Ahmed Y. Posts: 9 ✭✭
edited September 2022 in About my account

I wanted to use my regular visa card to buy a new phone on the but the card didn't work, even I used it a week ago nd everything was fine and I have money on the card! how can I fix this?

the mark says that my card can not be verified! and I contacted my provider, they checked, it seems the error coming from Fizz

Best Answer

  • Fling
    Fling Posts: 8,257 ✭✭
    edited August 2022 Answer ✓

    Hi Ahmed

    For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

    You can try using another browser such as Firefox or internet explorer or a private browser 

    If the problem continues, you can contact Fizz customer service by opening this link: and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    You can also do it on Facebook:

    -By private message on Twitter :

    -Whatsapp : (438) 393-5814

    Chatting is the only fast and efficient method because you interact directly with customer service

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