Upgrades not upgrading...

Hohly
Hohly Posts: 1 ✭✭
edited August 2022 in About my account

Hi, I gave 2x 500 meg upgrades that I selected that have been "waiting activation" for several months now...


What to do ?


Thanks

Best Answer

  • Whizz
    Whizz Posts: 18,785 admin
    Answer ✓

    Hello Hohly,

    Thank you for being part of the Fizz family!
    As for the situation, I verified your account and opened a ticket for our technical team to verify and complete the activation on both 500MB upgrades.
    You can verify the progress on the ticket from your Fizz account by going at: My settings -> My tickets and we will also inform you via email once the situation will be resolved.
    I am counting on your understanding and wish you a great day.

    -Georgian

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