brnshz

brnshz

What can I do? I can't log into my account

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Jess_i88b6

Hi @brnshz

You can try to use a different browser or use the normal one in private mode

You can also try to reset the password

source: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

• Whatsapp: (438) 393-5814

• By private message on Twitter: https://mobile.twitter.com/fizz_ca

• By private message on Facebook: https://www.facebook.com/fizzca/