Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Internet Hub no powerI need help replacing my internet hub and I’m not getting answers from customer service.
-
Why am I still getting charge on this telephon numberHi, my situation is complicated. I have two telephone numbers for the same phone, so I got charge t…
-
Cannot log in with my google accounti been trying to connect with my google account for weeks, i tried clean my cache or use mobile and…
-
Inviting a family memberI invited my daughter to my plan. After several attempts to sign in she was finally able to accept …
-
May I buy a phone with my Fizz Referal credits ?This is two questions in one! Can I use referral credits to buy a new phone? Why can I only use o…
-
My phone plan stopped workingplan stopped working for no reason this morning. I always pay on time and still have 13 days to go …
-
I am truing to reach someone there. I have an account issue?I am having account issues.
-
Inviting a family memberI have invited my daughter to my plan. She accepted the invite and was requested to fill in her det…
-
Did anyone get bonus perks?Hi when they sent out new LTE Sim cards Fizz said we'd get bonus data perks as a gift but I haven't…
-
Cannot update my payment methodWhen I try to update my payment method, it doesn't work at all. It's been 5 minutes that the page …
-
Can't enter my accountI'm getting the same error every time. I have the right PW and account info. Please help
-
I have been charged twice a month for the months of July, August and SeptemberHi, I have been charged twice 57.49$ for the months of July, August and September 2022. I want to…
-
I used to log in through FB, but the option isn’t there anymore. Hence, I no longer have access to mChanging to my email address just created an new account. What do I do now?
-
Hello i want to know if you guys has a phone number where i can call you !Hello can i have some answers
-
Connection problem with my google accountI've tried several times to log in to my Fizz account via google but it doesn't work. When I click …
-
-
When will Fizz have a promotion for the referal codes?Do they often come around the same time every year?
-
Monthly service plan and discountsHello there ! I was wondering if by making a modification to a monthly plan. Will the rebate/discou…
-
Question concerned about my rewards program.I activated my new sim card before the 15th of Sept but I still have not received five My Rewards p…
-
Technical issue - ticket got 4 weeks without solutionIs there any estimation how long does technical issues take to be solved? I got one since Aug 9th i…
-
Is there an issue with my voLTE order?I received an email to update my 2 sims to VoLTE. I successfully ordered them (I see it in my trans…
-
Referral bonuses not receivedHi, so I have my Fizz account and it dosn't have a line currently on it, I will be getting one in D…
-
I cannot change my payment method?Been asking me to change my payment method since my card was about to expire and when I do it alway…
-
I want to change from another provider, but I lost my phone...???I want to change from another provider, but I lost my phone...??? How should I proceed for the phon…
-
sundae badgeBought an international minutes add-on and my sundae badge did not activate. Stayed in front of my …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.