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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Card not activated when it is activated…I am now with Fizz and everything is working except phone calls. I activated my sim card but I kee… -
How to get your own referral code?To benefit from referring Fizz to friends and relatives, I need to have my own referral code. How t… -
Why Fizz SIM Cards are not sold in Couche-Tard stores in Montreal ?Found a map of participating Couche-Tards in this Forum via this link: https://fizz.ca/en/couche-ta…
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I added a travel package and its all used up?We added a travel package for the US 24 Hours before leaving but its all used up already. Is it pos…
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FacturationHello. I deactivated my phone number and payment for another number went to my credit card. possibl…
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Transfer phone number from fizz to another companySo Fizz wont let me change my phjone number to another company. My plan is done I am not renewing. …
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Modem deliveryI'm a new user and the modem will be delivered february 25th. I will be moving in that day but not…
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What to do when in a loop hole with Fizz customer centerHello, Fizz website had a technical issue while swapping a bonus resulting in having the old bonus …
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Re-ActivationPaid my bill 24 hours ago and till now you didn't re-activate the service The kidz has online sch…
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I can't open my accountGood day, I made a mistake. I change my credit card and forgot to change a code in my account, that…
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Mobile planHi! I don't usually take time to write this, but I am deeply disappointed with fizz. I was told tha…
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Pause on serviceHi, Is there a way to put my home internet service plan on pause for a couple of months. I will be… -
Looking for my Refferal CodeCan't find my code in the path: Settings/invite friends/show my refferal code so where is it??????…
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How can I get access to my phone lineI do not understand why my account is suspended I have automatic payment option et still I cannot s…
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Why can't we pay with our walletI am just wondering if anyone knows why Fizz wont let us pay our plan from the wallet ? -
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helphow to contact help
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PointsHey guys, How do we earn points on our account? I know you can answer questions, but what else can …
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Extra paiementI saw on my bank account that there was an extra paiement to fizz. My normal paiement has gone well…
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My Rewards Button Not WorkingI'm in my account trying to click on "See my Rewards" button and nothing happens when I c…
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where is acces code ?where is my acces code
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Friend code after activationI did not see the input field to refer a friend on the creation, now I just got a plan today and I …
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Referal bonus not applyedHello, I have a referal bonus that came in 2 months ago, but still did not aply to any bill. I've…
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My rewards - No infoWhen I go to the my rewards FAQ I see it's empty. Is that the same for everyone ?Answered ✓ Closed Emmanuel S. #36497 102 views 10 comments 1 point Most recent by Emmanuel S. #36497
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connecting to my account/ fizz website.Hello, So when I log on to the website, my name show on the top right corner. But tonight, everyti…
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wifi isn't workingI've checked the payment info on my account. Nothing is wrong. What do I do now?
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how to contact the costumer service team?how to contact the costumer service team?
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Referral codeHello, I made an account and I do not know where to put the referral code. Thank you.
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Delete an addressHi, I used to play for 2 address in the past (work apartment and home) and I don't need the second …
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