how to quit fizz

Tya

hi! so today I tried to leave fizz! and transfer my number to another mobile company! And guess what! it's not super easy to do this! it's not a first time that I am doing this! usually it's works super fast! but this time I do not know what is wrong with fizz! but i can't do it because fizz do not send an authorize message with what I can transfer my phone number ! who has the same experience! thanks for sharing!

Fling

Hi

you can contact Fizz customer service to know what's in going wrong by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Whizz

Hello Tya,
I am sorry to hear that you have encountered this situation,
This is a particular issue that is encountered on your account only. There are no other issues reported in this regard.
I can see that you reached out to us and a representative helped you with the issue.
If you have further questions, you can contact us again. 
You can use the steps provided by @Fling.
Thank you for your understanding!
Have a good day!
-Eugen