International plan vs add-on

alg
alg Posts: 44 ✭✭
edited March 2023 in Your Fizz Account

While changing my plan I noticed I already have international calls enabled while at the same time having the international call add-on I applied not long ago. This makes me believe I have paid twice for extending my plan the same way, is there a difference and can a Fizz community member inform me why it appears to be two ways of achieving this same purpose?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,880 ✭✭
    edited March 2023 Answer ✓

    Hi @alg

    If you bought an addons you for the same country you paid twice, if you didn't use all the minutes included in the options that you have in your plan.

    For example, if you have the option for international calls to France, you have 250 minutes per month. If you use all the 250 minutes, then you need to buy an addon to add more minutes. However, if you didn't use all 250 minutes and bought an addon for the same country, you paid twice.

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