Points for plan payment with referal bonus

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BenLandel
BenLandel Posts: 30 ✭✭
edited March 2023 in About my account

Hi, I'm working on getting to level 3 and was sure to finally get it today. I got the Dino badge for 6 months and "paid" for my plan with the referal bonus I accumulated.

Is it normal that I got 0 points for those 2 things?

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,151 ✭✭
    edited March 2023 Answer ✓
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    Hi @BenLandel

    Not for the payment, you will get 10 points every $ spent

    Not all the badge give the same amount of points, but you should get 50 points

    From the guide

    The badges

    Badges celebrate the milestones you reach as you make your way through your Fizz journey, and show off your status in the Community Hub. You could earn one, for example, after referring your first Fizz member, or when you celebrate your first year as a member. Badges don’t have any value per se, but do come with a little extra, like bonus points so you progress faster in the My Rewards program.

    source: https://fizz.ca/en/faq/whats-my-rewards-program


    You should contact the support, to see why you didn't receive the points for the payments


    ps Only to be sure, if you pay your bills with referral $ this will not counts

    You can chat in direct

    • Sign into your account

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