How does upgrade work?

Lolimo360
Lolimo360 Posts: 15 ✭✭
edited March 2023 in About my account

I haven't reached level 3 yet, so I have only one lot to choose an upgrade. Can you use one lot for mobile plan and home internet or does it have to be two lots?

Do they eventually expire?

What happens when you change one upgrade for another? Do you lose the one you changed for?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 12,944 ✭✭
    edited March 2023 Answer ✓

    Hi @Lolimo360

    Yes you will have one slot for each plan, therefore, when you will unlock a new slot, this will be unlock for all your plan mobile or internet

    They were suppose to expire after 24 months, but it seems that Fizz removed that, at the moment they never expired

    When you apply an update or replace, this will be effective the next billing cycle.

    Never remove an update, if you want to replace it, otherwise, you need to wait the next billing cycle to be able to put the new one. You should replace!

Answers

This discussion has been closed.