frequent change of monthly plan

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smi
smi Posts: 16 ✭✭
edited February 2023 in About my account

Hello,

I would like to know how many times can I change my plan? I am running low of data and would like a bigger plan for the next month.But in april I will be traveling to USA so I ll need another plan.Is it possible to change plans two months in a row? thanks a lot

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  • Fling
    Fling Posts: 8,936 ✭✭
    edited February 2023 Answer ✓
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    Hi smi


    You can change your plan every month like Fizz tell you

    You can change your plan at anytime by loging into your account. Although, the changes you make will only take effect at the beginning of your next payment cycle.

    Important: Any change to your plan must therefore be submitted 108 hours (4.5 days) before the end of your payment cycle to come into effect at the beginning of your next payment cycle. Not respecting this delay means changing your plan will be impossible and you will have to wait for the next payment cycle. 

    https://fizz.ca/en/plan-change-policy

  • smi
    smi Posts: 16 ✭✭
    Answer ✓
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    Perfect, thanks a lot for all the three answers.

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