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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Inviting a family memberI invited my daughter to my plan. After several attempts to sign in she was finally able to accept … -
May I buy a phone with my Fizz Referal credits ?This is two questions in one! Can I use referral credits to buy a new phone? Why can I only use o…
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My phone plan stopped workingplan stopped working for no reason this morning. I always pay on time and still have 13 days to go …
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I am truing to reach someone there. I have an account issue?I am having account issues.
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Inviting a family memberI have invited my daughter to my plan. She accepted the invite and was requested to fill in her det…
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Did anyone get bonus perks?Hi when they sent out new LTE Sim cards Fizz said we'd get bonus data perks as a gift but I haven't…
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Cannot update my payment methodWhen I try to update my payment method, it doesn't work at all. It's been 5 minutes that the page …
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Can't enter my accountI'm getting the same error every time. I have the right PW and account info. Please help
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I have been charged twice a month for the months of July, August and SeptemberHi, I have been charged twice 57.49$ for the months of July, August and September 2022. I want to…
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I used to log in through FB, but the option isn’t there anymore. Hence, I no longer have access to mChanging to my email address just created an new account. What do I do now?
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Hello i want to know if you guys has a phone number where i can call you !Hello can i have some answers
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Connection problem with my google accountI've tried several times to log in to my Fizz account via google but it doesn't work. When I click …
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When will Fizz have a promotion for the referal codes?Do they often come around the same time every year? -
Monthly service plan and discountsHello there ! I was wondering if by making a modification to a monthly plan. Will the rebate/discou… -
Question concerned about my rewards program.I activated my new sim card before the 15th of Sept but I still have not received five My Rewards p…
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Technical issue - ticket got 4 weeks without solutionIs there any estimation how long does technical issues take to be solved? I got one since Aug 9th i…
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Is there an issue with my voLTE order?I received an email to update my 2 sims to VoLTE. I successfully ordered them (I see it in my trans…
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Referral bonuses not receivedHi, so I have my Fizz account and it dosn't have a line currently on it, I will be getting one in D…
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I cannot change my payment method?Been asking me to change my payment method since my card was about to expire and when I do it alway…
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I want to change from another provider, but I lost my phone...???I want to change from another provider, but I lost my phone...??? How should I proceed for the phon… -
sundae badgeBought an international minutes add-on and my sundae badge did not activate. Stayed in front of my … -
Why is the chat so slow and the queue keep pushing me backwards?I’ve been logged into the chat for 50 minutes, I’ve gone from originally 12th position all the way …
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Switching perksI have 3 perks on my internet plan 2$, 1$ and 2$ off. i just unlocked a 2$ off and watched to swit…
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Recover my numberI NEED TO RECOVER MY NUMBER BUT I DON'T HAVE A SIMCARD, I BUY A NEW SIMCARD, BUT WHEN I GO TO ACTIV…
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