Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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My credit card was expired and my monthly payment has not paid. I changed my credit carts. CoulHello, My credit card was expired and my monthly payment has not paid. I changed my credit car… -
Add on not working and 1G peek not workingI just confirmed that I had purchased an add on on November 18th. It never showed on my plan. Today…
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double charge on Dec billing?I found that your company chatged twice on December billing. You charged $17.25 on Dec 8 and again …
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My credit card was blocked following fraud issues. How can i make a payment?My credit card was blocked following fraud issues. How can i make a payment.
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I switched my plan to cover Canada + USA, can it be switched earlier?I switched my plan to cover Canada + USA, is it possible to have it begin before January 10th? I wo…
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No contract for a cell plan?I saw that there’s a cell plan with 12Go, unlimited text and phone calls all over Canada for only 4…
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I want to port my number from fizz to FidoHi i want to port my number from fizz to fido my account is suspended and I want to change my compa…
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I can’t get to my dad’s fizz accountI can’t get to my dad’s fizz account, and now we are in another country so I can’t “forget password…
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** More time in case of a glitch - payments now 72hrs before start of cycle **Definitely great news for anyone who has had their service accidently suspended due to a CC glitch … -
Rewards programI'm cancelling my internet plan and getting a mobile plan instead. I was wondering if my rewards wi…
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Unable to get to the "My Plans" pageHi there I recently updated my payment method. It says I need to associate the card with my plan. I…
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Second lineI've added the second line on the account and paying more than my own line, Normally you pay less w…
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I am breaking some records hereHi I think that I am breaking some records here, my plan is still pending for a bit more than 2 wee… -
Hi I had an account with you but now it is locked because my Visa card is updated.I would like to reactivate my account
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Where can I check my bonus balance?Dear Fizz I registered during promotion period. I received $50 referral bonus. I browered in my acc…
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Can you send me link for live chatI am not able to go in live chat
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How do i add new credit cardas per your solution I try to add new card, but it’s always giving me massage, maximum number of …
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My accountI have Fizz mobile and Fizz internet. if I stop Fizz mobile is my Fizz internet will stay the same…
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Adding a user to a plan does nothingHi, I bought a second phone (with discount) and added a second line and plan to my account. Now tha…
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how do I contact support, the green bubble just wont show uphow do I contact support, the green bubble just wont show up there used to be a way to contact supp… -
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Payment done but account still blockHi again my inter et is not workibg its the third time i check with my bank even webt directlt to b…
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I would like to increase my internet speed. I was not able to find out the chat option on FizzDear Fizz Customer Support, I would like to increase my internet speed effective as soon as possibl…
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Activation pending, forever and alwaysHello It's been more than a week that "activation pending " is written on my account afte…
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Unable to receive OTP from PayPal/Key Bank.PayPal OTP to access Key Bank but never received code after multiple tries. Pretty big deal not bei…
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Service frozenI sign up last month with 10 mgb download and realize it was not fast enough because i stream a lo…
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Hi I have enhanced vm but I don’t receive a link with the message or a transcription of the vm…Aren’t I supposed to be receiving one or the other at least?
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privacy settingsI don not see privacy settings in my settings why?
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