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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I need help as soon as possibleI can’t log into my account because I also can’t login to my email address I don’t have Internet ri… -
How do i get reimbursed for double payments?? No chat availableThis is very frustrating that chat is not even available. A payment was made from my bank and also …
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Fizz site is downFizz site is down. Cannot sign in.
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Pay As You Go or Minimum Plan for TravellingI will be travelling for several months and would like to keep my phone number. If I switch to Pay …
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SIM "Assigned to Another Member" Even Though It Hasn't Been Activated.I am trying to sign up and am having issues with the referral code entry not showing up so I did no… -
How do you get points to level up?Ive been stuck on level 4 and I need to get to level 5 to add a perk
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About deductionGood morning! I stopped the FIZZ service in the first 6 days of the next cycle, however, FIZZ still…
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Incomplete address prevents delivery of my phoneHello, The address you used to ship me my phone is incomplete. Can you please let me know how I can…
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Multiple paymentsMy account was charged 5x the bill this month and i want to be refunded over this
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Service extensionHi, how can I get an extension to pay my bill at a later date?
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How do I locate my account number and pin to port my phone to another service?Where can I locate my Fizz account number and account pin so that I can port my number over to anot…
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Modem wrong date to send back…Hi, I’ve recently terminated my contract with Fizz and they sent me a email telling me that I neede…
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referral number works to add a new family member?do I get the same reward of 50$ if I use my referral number to add a new family member?
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Trying to reschedule appointment, user interface frozenHi there. I'm trying to reschedule my appointment but have been experiencing weird user interf…
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Referral Code When Ordering SIM Card?Hi, Just had a quick question about entering the referral code when starting a mobile plan. I dec…
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How many rewards levels are there?In the Fizz Rewards program what is the highest levels and what are the rewards associated with it?…
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My initial modem password does not workHello, my wifi modem is installed but I cannot use the default key (initial password) to use the wi…
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Upgrade can't be removedI tried to remove an upgrade from my internet plan (so that I can put another one) and the system a…
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I need points how do i do?I need your help to get points i dont know how
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Referral codeHow I can get a referral code before creating and activating my plan?
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Wi-fi turned off for no reasonEverything was working fine untill Fizz gave me an appointment with a technician that I don't …
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Unable to make plan changes / additions - resets to account summary pageAnyone trying to add / change a feature to their plan this morning? I tried with latest Chrome and …
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Total of bill does not add up correctlyHello everyone! Has anyone seen an error in their bill before? I have a 5gb plan for $33 plus vm… -
Hi what my PIN number?Can you help me - what is my PIN NUMBER?
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Urgent . Payments are rejected. I am in Europe, what am I to do ?Hi , I am stressed out . Since last year I have 2 cell telephones numbers and one home internet wit…
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