Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How can i place an order with separate billing and shipping addresses?Hello, I have been talking on and off with Fizz for 2 days now. I tried to finance a phone (as I'm … -
Refused paymentI have 2 accounts. I am trying to buy a second phone for my 2nd account, and my payment is refused …
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RMA a phone, but Canada Post says the return code is invalid.Processed a warranty repair ticket with Fizz to send my Samsung phone in for repair. It just sudden…
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Charged me twice the same day for mobile plan!Hi, You charged me twice on October 27th of october 2021 two amounts of 46.52$. Why and Please fix …
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Did anyone with a mobile plan receive the recent 2GB mobile data perkI have half a dozen friends with only Internet Plans who got the perk, but no friends with only mob… -
weird outdated error message when trying to apply a bonusHello, for my mobile plan, I am try to apply well earned bonus (upgrade), but I get this weird mess… -
Paying bills dont give me any points is my account buggedIt seems that ive been stuck with the same amount of points for months is this normal? Ive been wit… -
Will it possible to take the payment tomorrow at 12 PmCan you please take the payment tomorrow at 12 pm instead of tonight at 10 I will have funds availa…
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How can I get a receipt of my October paymentsI really need an invoice or a document with my name, address and payments for this month. Every doc…
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why level is not changing?why my reward level did not change for the last few months, i see i miss about 4500 points fot leve…
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My line is not workingMy line is not working. it's been 2 days now
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What is the best way to get Reward Points?It seems quite hard to level up? -
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VISUAL VOICE MESSAGEHow can I add the VVM if I still have the plan from 2 years ago and do not have a voice mail? Does…
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Acces to my accountI can not acces to my account why? Ce site est inaccessible Il se peut que la page Web à l'adresse …
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Will I lose my $75 referral bonus if I change my plan?So I signed up for 60/10 internet plan for $50. Used a referral code and the $75 will be applied in… -
Can IWas just wondering at 4:42am if someone has a referral credit on their account, can someone use tha…
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Payment methodNeed to cancel and replace my payment method within my account but couldnt. I dont know how to cont…
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My phone plan has a coverage of Canada, if I call from Quebec to Vancouver, do I pay extra?hi all, My phone plan has a coverage of Canada, if I call from Quebec to Vancouver, do I pay extra?…
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Points accumulation appears to stop as long as referral bonuses exist.The points that determine your level increase over time. It appears that this is almost entirely du…
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What is the best solution?I have two iphones in my name on my account. My wife uses one of these phones occasionally but she …
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No info in accountI have Internet with Fizz. I'm looking for payment info but when I log into my account there's noth…
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Changing plansIs there a way to change your plan on the spot?
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how does reward system works for both mobile and fizz internet?hi I wanted to know is the bundle for mobile and internet better on fizz compared to videotron? are…
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How to check remaining balance on add-ons?I use add-ons regularly and till a few months back the remaining balance (mins/data/texts) was disp…
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Are account changes to data live?if I increase the data needs on my account, is that for the current billing cycle or does that not …
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Cancelled installation appointment- Refund requiredI had scheduled an installation appointment which was set for Saturday October 16, 2021 to have a m…
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Data feeds communitiesWill fizz make it a yearly event ?
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