Will the plan for Ireland also work while in Northern Ireland?

DDH343
DDH343 Posts: 1
edited May 15 in About my account

With the plan for Ireland will it also work while traveling in Northern Ireland?

Best Answer

  • PF_Ref_D2U9A
    PF_Ref_D2U9A 🌈🎁 Here's my Fizz referral code. Thanks! 😊 ▶ D2U9A ◀ Voici mon code de référence. Merci! 😊🎁🌈Posts: 2,231
    Answer ✓

    Hi

    Fizz offers the same European travel add-on for both Ireland and United Kingdom which includes Northern Ireland. As long as your phone is compatible with the local networks, the travel add-on should work for you - https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options

    If you encounter any issues, you can try these steps

    Try restarting your phone.


    Is your APN is correctly set up? (Android)

    Steps to follow for configuring the APN can vary from one phone to another. Here's an example:

    Settings → Connections → Mobile networks → Access Point Names → APN

    Fizz APN settings are:

    • APN: mobile.bm
    • MMSC: http://mms.mobile.bm
    • MMS proxy: mmsproxy.mobile.bm
    • MMS port: 80
    • APN type: default,mms,supl   

    Does the phone choose the right network?

    The steps for enabling your phone to automatically choose a network vary depending on the type of phone. Here are two examples:

    Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz

    iPhone:   Settings → Operators → Automatic/Fizz

    You can also try manually connecting to a specific operator

    At any time, you can chat in direct with Fizz customer service

       •   Sign into your account

       •   Follow the link on this page: https://fizz.ca/en/faq/i-m-outside-my-coverage-zone-and-my-mobile-data-isn-t-working-why

       •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

       •   Choose the option 💬 chat

       •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    Whatsapp: (438) 393-5814

    By private message on Twitter: https://mobile.twitter.com/fizz_ca

    By private message on Facebook: https://www.facebook.com/fizzca/

This discussion has been closed.