Can't log in

FlofloQC18

Hi,

I've tried to log in as usual but it doesn't work. I had to reset my password but it says that it's not working right now. I can't talk on the chat because I would need to log in to do that. Help!

Whizz

Hello FlofloQC18,
I hope you are doing well. 

I just verified your account and I noticed that you tried to reset your password, and even logged in last night. Please let us know if you indeed managed to get access to your account. If you couldn't you can always reach out to us from the FAQ https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do, by clicking the (?) question mark in the lower right corner of the screen and clicking on the (...) three dots which represent our live chat.

Thank you for your kind understanding.
Cheers!
-Sergiu

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/2632605/cant-log-in

Hi

If you're already logged in here on the community, you should be able to chat with customer service as well.

You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

PF_Ref_D2U9A

As others posted, there appear to be some website difficulties tonight.

If the problem continues, you can try again tomorrow or contact Fizz customer service by any of the other available channels mentioned - https://fizz.ca/en/support