Can't log in

FlofloQC18 Posts: 60
edited May 19 in About my account


I've tried to log in as usual but it doesn't work. I had to reset my password but it says that it's not working right now. I can't talk on the chat because I would need to log in to do that. Help!

Best Answer

  • Whizz
    Whizz Posts: 14,303
    Answer ✓

    Hello FlofloQC18,
    I hope you are doing well. 

    I just verified your account and I noticed that you tried to reset your password, and even logged in last night. Please let us know if you indeed managed to get access to your account. If you couldn't you can always reach out to us from the FAQ, by clicking the (?) question mark in the lower right corner of the screen and clicking on the (...) three dots which represent our live chat.

    Thank you for your kind understanding.


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