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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Best way to get points?So, I was wondering, what is the best way to get points? -What defines the amount of points you re… -
How to transfer my referral bonus from Mobile to Home Internet plan?Due to some reasons, I cannot continue with my mobile plan but I have unused 150$ referral bonus am… -
Anyone had an issue with finding a referral codehey a kind soul offered to gift me data but couldn't find my referral code, which I double checked …
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Returning a modem not taken charge by Canada Post with the bar codeHello, I try to return a modem with the bar code provided by Fizz email but when I went to Canada P…
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My payment won't pass.I called my bank and Visa, and my account works. I have plenty of space on my card too. I might hav… -
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My data cycle has passed 7 days, but my data traffic has not been restored. What is the reason? AndMy data cycle has passed 7 days, but my data traffic has not been restored. What is the reason? And…
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Internet OutageHello, We have been experiencing very unstable internet connection over the last few days. At the …
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will i receive a call from canada while roaming abroad ?I am planning to travel India and I want my phone should be active and I can able to make and recei…
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Billing address not working!I tried everything, capital letters, mixed up the street name/number, special characters, etc.. Not…
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Website buttons not workingWhat's up with the website? I tried on Chrome, on Firefox, I can't click on add-on (I'd like to add…
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Travel Data $5 1 GB - help!Hi i bought the travel data add-on for $5. I bought it for Italy but i didnt get to use it much as … -
One of my sibling passed away, how do I close their account?One of my sibling passed awway, how do I close their account?
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How to make my forfait work in the Usa ?Hi, I am currently in California and I am staying for a few months, my phone forfeit covers both Ca…
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How do I refund the money added to my wallet?I tried to pay my phone bill on the website since my card didn't go through. So, I added money to m…
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How i can ask another request for transfert my numero?Im not able to ask another request for the text message for transfert
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How to get points on this forumI need 6 more My rewards points until my next level, with the current system how can I get 6 point…
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Level 2What should I do to earn 871 points? Thank you
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Account page won't load on websiteHello, when I try to connect to my account on my mobile, I've got an error saying "Impossible …
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Do i lose my upgrades if i change my mobile or internet plan?Hello, I wanted to change my monthly internet plan, but i was wondering, will i lose my upgrades th…
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Delivery of my SIM cardHi, I'm wondering shouldn't the delivery take two business days to process? I didn't receive it on…
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mailbox account not workingI have a mailbox account and a mailbox pin but I cannot access the mailbox
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Why does my payment method keep getting declined?I keep trying to add my credit card but it doesn't let me, saying that the payment method is invali…
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I paid my bill 6 days late.. just paid it and it says all calls are barredHow do i unbarr and what is going on
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fizz keep bumping up my plan without my consent it went from 35$ to 43.50is this legal? why do they keep bumping up my plan without my consent
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Why I lost my data?Hi fizz, I bought a SIM card 3 days ago and most of time I was using WiFi on my phone. But suddenl…
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How do you earn points on your account?is there a list of what you need to do to earn points?
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How Do I get my upgraded plan to activate?Earlier in September I upgraded my plan from 8GB to 9GB. The was 37.00$ and so a better deal then m…
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Higher transaction than expectedWhen I observe my transactions on my credit card, I see that the last automatic payment made is dou…
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