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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I can’t change my phone plan.So basically I was planning on going on a trip during the month of June. But because of some issues… -
Mobile Data problemHi! On my account it says that I have no more mobile data as you can see in the picture bellow. How…
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Account accessDear Fizz, I have bien trying to log into my account for the past 2 days to pay my bill. Your site…
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I require to change from Fizz to Videotron?No hotline create a lot of problem. I received a confirm 2 weeks ago. Until now, I still stuck with…
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Referral bonusHi, I have already some amount sitting in my referral bonus. Wondering, if i'm going to activa…
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forgot email address associated with my accounthi i opened my fizz account with a email account designated for this i dont use it otherwise and i …
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Do you lose your My Rewards points on unsubscription?Hello, I've been a Fizz member for more than 2 years using a Home Internet plan and gained man… -
Redeeming Mobile Bill Rebate PerksHi, I recently started a mobile plan with Fizz and want to use one of my rebate perks that I got fr…
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Problème d'accès au réseau à l'intérieur de la couvertureBonjour, Lorsque je suis à l'extérieur de la grande région où j'habite, à l'intéri…
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$40 rebate perks for internet planIf I sign up for the internet plan can I apply both perks right away when activated or do I need to… -
Why was I charged another month..?I've ended my membership and you still charged me for another month...??? WTF.!?!?!?!
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Acces network inside coverage areaHello, When I'm outside the large area where I live, within my coverage area, I have network…
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Call to FranceHi I bought an extra 8$ option to have 60 min to Call France. I only used few minutes, and I don’…
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Changement de plan qui n’a pas fonctionnéJ’ai activé un changement de plan pour Québec + usa il y une semaine . ca devait entrer hier , mais…
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I already have the canada coverage and i live in montreal but i can't make any call from toronto !!!I thought having the canada coverage will be ok to visit toronto and have my phone active and onli…
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Perk data after gift data ?Fizz gave me a Perk of 500 Mo and I received a gift of 1 Go. Even if the perk is expiring before th… -
my agreement doesn't change !Hi, I changed my agreement recently, the amount was debited from my account, but on my FIZZ account…
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Chat is NOT workingI click on the question mark pop-up and then click on the chat button but nothing happens. I have t…
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Loggin in Is always difficultI keep having issues logging in using my Gmail. Nothing seems to work and then randomly it works. I…
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Are rebate perks only temporary?I just reached level 5 and got a "$25 rebate on a mobile plan" perk. Is this permanent or… -
Where should I enter the referral code that my friend gave me ?Where should I enter the referral code that my friend gave me ? -
Expired perksI signed up for fizz home internet last week. I had 2 $25 off perks that expired yesterday that I w…
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PaymentHello I could not pay for service Fizz for 2 weeks All ones my credit and debit cards were refused …
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for the last 3 months Fizz taking money from my Cr card for over $100.00 and I want my money backI would like my money back that FIZZ has removed from my Cr card
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Position in queue is increasingI'm trying to get support using live chat but my position in queue is increasing, why is this …
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