Please close my ticket it is a non issue now

sarahschma

Please close my ticket it is a non issue now

Fling

Hi

Here you are talking to users like you and Fizz never answer question on the forum and to talk whit Fizz support you need to contact them by yourself

You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

sarahschma

I tried the chat button won’t show! In the support page @Fling

Fling

first you need to be Connect to your account up right of your screen

open this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly

click on the bubble down right whit the ?

Click chat

And wait in Line for someone from Fizz

i do that in lest than 5 seconds whit out the screen shot

sarahschma

i know how to do thet@Fling 😑 i’m just having a technical issue that i’m not seeing that green bubble please stop acting like i’m stupid.

Whizz

Hello @sarahschma ,

Sorry to hear that you had issues finding the chat bubble!

Usually, it helps to test multiple browsers or even devices, as sometimes cookies and cache can interfere in finding the chat icon.

From what I verified earlier, you managed to find the chat bubble though so I am happy to see that the situation has been resolved!

Have a good one,

-Raul :)