Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Unable to log into My AccountIs there an issue with the My Account web portal? I cannot log in today. Was working fine yesterd… -
I have a perk of 25$ off for "Cook it", I don't need it, can I transfer it to someone?I have a perk of 25$ off for "Cook it", I don't need it, can I transfer it to someon… -
Chat bubble doesn’t workthis site snd customer support is the worst I’ve seen and I’m about to drop it all -
My credit card was stolen. Can you extend my period to pay until I get my new credit card in a week?I got a message saying that my fizz account will be suspended on July 29th because of payement fail…
-
How to see when my cycle is starting?How to see when my cycle is starting? I would like to update my plan and try to understand when the…
-
Where to see a map of Fizz coverage?Where to see a map of Fizz coverage?
-
I will be going in new york does our lte can be used in usaI will be going in new york thats why i am asking if our lte plan can be use in the usa i only need…
-
Fizz customer service chat not working.Fizz chat used to work, but for over last 2 weeks clicking on chat bubble does nothing? I go to htt…
-
refer a friend creditAlready paid second bill but haven't got my refer a friend credit into my account. It's …
-
USAI want to change my next month coverage for the USA. Does that mean that I can do the same things I…
-
How long will it take for my refund to appear in my accountHi, I received an email about my refund on July 6th and it still hasn’t appeared in my bank account…
-
My credit card has expired. I want to pay with a details account.My credit card has expired. I want to pay with a details account.
-
How do I add a friend on Fizz?I mean not referring, but adding someone who's already on Fizz
-
Unable to access "adjust my plan" for several days nowI have not been able to access "adjust my plan" function for two weeks now. I am currentl…
-
Activation pendingHello I bought and activated a new SIM card yesterday evening but it’s still pending in the morning…
-
Can't change credit card.Read the documents online. When I try to add my new card, the wheel just turns non stop. Didn'…
-
Can you please modify my home address to include my appartment #?Hello, My apartment # (A) is included in my service agreement, but not included when i click '…
-
Retrieve Old Usage Reports from 2019Hi, for tax reasons, I am being asked to provide all of my Fizz usage reports from January 2019 to …
-
Does anyone else have a hard time to loging in their account?I try to log in to my account so I can make change to my perks but the webpage keeps reloading. Its… -
Delete credit card from my acountDelete credit card from acouint
-
Activation problemI tried to activate my card, the first time I enter the activation code, there was an error during …
-
Adjust plan is missingI cannot find where to adjust my plan. This is all I see….
-
Email Verification Expire Too SoonI attempted to renew my credit card info but I was asked to verify my email first. I got the Fizz e… -
Contact Fizz?There is no way to contact you guys. I’ve been charged twice on my account and I cannot find a sing…
-
Impossible to reach CHATI've now tried almost daily over the last week, and while I see the ? in the lower right, and …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.