Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I need to speak with someone I have paid and it is not reflected on my account the credit cardMy credit card company is waiting to receive a receipt from you guys and the payment is pending I g… -
Payment options and cancelling my Home InternetHi there, I changed my card at the beginning of the month, and added it to my Fizz account. It look…
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My activation is pending, 24hours passedI activated my SIM card yesterday, applied a new phone number, I tried, I can use the service, maki…
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How do I gift data to friends?As said in the title
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How do I add friends on Fizz?As said in title.
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how to change password, when you don't have a current passwordCreated account linking to a gmail account... but I want to change that so that it is NOT linked to…
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Paiement failed but credit card in good shapeHi, I've just received an email saying that the monthly paiement couldn't get through, but my credi…
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Hello, anyone else got a payment declined email?I checked my bank account and I got charged twice. 🤨 What do I do? Are they aware? I'm still waiti…
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I am waiting for my second questionI got 2 accounts with 2 different numbers I want to close one and keep one can I choose which numbe…
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Switching phone numbersI have 2 different accounts with fizz is it possible switching phone numbers from one account to th…
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I have one number that I want to useBetween the two accounts I want to keep one and close one is it possible to choose which number I w…
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Do badges really mean anything?Is it something I should try to complete and fill out?
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Mailing address wrong?Hello! What do I do if I forgot to put my apartment number in the mailing address??
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Dumb question! i used referral code 9 days agothe referral code is pending obviously but am I still too early to receive the offer for the 50$ re… -
Can we pay Fizz using pre-authorized payment or direct debit?Can we pay Fizz using pre-authorized payment or direct debit instead of credit or debit cards?
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Claude Darcyi want to chat with someone
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2 plans in my accounts - but only 1 is showing upCan anyone let me know how I can see both cell #s/plans under my account? I am only seeing one?????…
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How can I get my lost telep. sim card back?This morning my cellphone was stolen around 7:30 A.M. I would like to get my sim card back, the sa…
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credit card expiring...Hello, my credit card will expire 09/21 and it actually means that it is good until end of Septembe…
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Fizz reward did not apply last monthly cycle billIn my rewards, i have for the last 6 months two upgrades 2$ each, in total 4$. Each billing cycle i…
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HELP PLEASE- How can I speak to someone? Can't login to my account, no chat bubble.I recently unsubscribed my internet and returned the modem (successfully), however I need a phone p…
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upgradesI deleted an upgrade hoping to replace it using a new one that I just got by changing level. Now I… -
Email ConfirmationHi! I need to confirm my email to buy a phone with Fizz. But it has expired so I can not complete t…
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Can i change my date for the installation?Hi can i switch my date for my installation
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Plan frozenHi! My credit card got hacked and I'm waiting for the new one to arrive. In the meantime I got a em…
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Free 1Go cardI activated a free 1Go gift card from Fizz and it doesnt add on but now appears as used…do you know…
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How to get refund if I did not receive my sim?I ordered two weeks ago two sims, but i did not get it. Shipping address is correct.
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How to change my fizz account password ?went to My settings / Personal infos then type mu current password , the new one, confirm again...b… -
Why can't I access my account although I appear to be logged in?I'm trying to switch to virgin, since fizz never works and has no support, and of course I can't ac…
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Why can I not use chat?I have tried with three different browsers and the app on my phone and I simply cannot open the sup…
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