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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Mobile upgrade for a $2 rebate only appears as a $1 rebateI received an email detailing my latest mobile rewards that shows I have an upgrade for a $2 rebate… -
Profile page is not available?I have this error when I am trying to open my profile page to change my adress since I am moving in…
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How do I unsubscribe if I haven't received my equipment yet?I would like to unsubscribe unless I can find a way to get my equipment today.
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MY Account DOWN on Fizz.ca WebsiteI just realised I posted this in the My Mobile section of forum, probably the wrong place so postin…
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How do I unsubscribe?I tried to manage my account but I don't see the unsubscribe button. According to Fizz FAQ, it shou…
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I am having probleme loging in to my other account ?I can not log in to my other account and i want to change the email adresse of my other acount.
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How can i Take a appointment backHow can i take a appointment back.. for my installation ...? -_-
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ClarificationI must inform you that the claim I made a few minutes ago is not applicable. My daughter forgot to …
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Can I suspend my account without unsubscribing and losing my benefits ?I am leaving Canada for 3 months at the end of the month. I'll be returning my apartment but still …Answered ✓ Closed Alexandre S. #38400 65 views 3 comments 0 points Most recent by Alexandre S. #38400
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No internetMy internet has stopped working. I unplugged, checked the coaxial cable, did the factory reset. It …
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International TextHello, I'm supposed to travel to Colombia for family purpose and I am supposed to receive some text…
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Technical issuepI had issues with my line after payment and missed two days of usage with my phone until technical …
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Can't access user account page (zone.fizz.ca)Step 1 : login Step 2 click on account in top right (or I think even get auto redirected there) Ste…
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Authenticator drove data usage very highI downloaded an authenticator for my zoho accounting software.It seems thta it drove my ata usage t…
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can't connect to cell, only wifiThe data usage suddenly shot up, and would only let me coinnect to wifi. I don't know why. I delete…
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What can I do that I can't see my plan? When I try loggin in to my account it comes up that an errorCan anybody please answer?
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i need to complete my account informationyesterday i started my account and i need to complete
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Do you loose your applied upgrades (My Rewards) when upgrading internet plan?Is there a way to keep applied upgrades from My Rewards if I upgrade to the "120Mbps at 50$ pl…
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My account not working?Hello! I have an error message when I try to login. When I try by using Google, it gives me "T…
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Is it better to add spouse to my account or to "refeer a friend"?I have Fizz Home Internet for about a year and I've decided to move my number to Fizz Mobile as wel…
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I cannot find make my monthly payment buttonI had a payment issue due to not changing my billing address at the bank after moving but now it's …
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Log in my accountI am trying to log into my account and when I try, this message appears. I can't even enter my pass…
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Possible bug - ReferalHello there. The referal bonus is now supposed to be 50$. The email I received today said we would…
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helpppp!!!Hello, I would like to contact the customer support, regarding my account at Fizz. I had to cancel …
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How to comment back and how to get pointsI dont understand how to get points by the community. It says that you have to comment back to a pe…
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PerksHello, I'm a level 10 and have a lot of perks. I wanted to apply my perks to all my devices but ca… -
Club illico??Hi, Received emails from Videotron, saying that "Vous etes maintenant abonne a Club illico!&qu…
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Redeeming Bill Rebate PerksHi I was an internet customer but then transferred my mobile as well and received a bill credit as …
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June 2021: My Rewards Perks received 5 GB today!Hi all, I received my 5 perks of 1 GB today! These perks are valid for 3 months. Once a perk is act… -
Changing billing date?Hello, I would like to know if it's possible to change a billing date without closing my account an…
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