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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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My account is suspended because my payment was overdue.I lost my credit card and so was unable to pay in time. My account was suspended immediately. I got… -
I want to see all my text message and call logs where can I get it ?I want to see complete text message content and all calls in going and out going to my phone
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My phone isn't working I put 40 in my fizz account plus my credit card info is thereHow do I refill my account ? Why isn't my phone working ?
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Can I use 2 Referral codesIf I used a referral code to join fizz home Internet can I use another one for mobile? -
Credit card pending?How do I make a manual credit card payment? Surely it cant be only automatic, what day will it char…
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30gb perk lateHi, I still haven’t received my 30gb perk after 1 1/2 months. What should I do?
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Accessing my account is completely downPlease restore service ASAP. Thanks you
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Level 5 is taking way too longWhat’s up guys and gals i have been with fizz for like 2 years and i am almost at level 4 and it’s …
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Why I still did not get the rewards !I used my friend code :3A3BH to create this account and pay two months fee . we still not get the …
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Can’t log in to accountI use to log in with my Facebook account and the email for the Facebook is not verifying and I need…
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what is included in my plan. I can't phone from, US, neither from Canada, I need to pay added minutdwhat is included in my plan. I can't phone from, US, neither from Canada, I need to pay added minutd
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Transfer from another provider (Ciktelecom)I want to discuss the issue of internet connectivity. For tomorrow we have planned (January 04) to …
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Transfer from another provider (Ciktelecom)I want to discuss the issue of internet connectivity. For tomorrow we have planned (January 04) to …
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Received email saying my plan is expiring in 3 days. Account says activation pending but sim workingHi, I received a email last day saying my plan is expiring in 3 days. When i ported from koodo to f…
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How to change my email address?I was able to change my information but I was not able to change my email address. How can I do tha…
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How to know how many more times you need to achieve a badge?Hello World, I'm seeking to understand and to follow my different badges achievements. However, I'm… -
How long is it to reach level 5 in MY REWARDS ?!🤔 What is up Fizz community, I've been Fizzin' around for about 2 years now and I asked myself, how…
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US Add-OnHello, i purchased a 60 min. US Add-On for 6$. Now, I’ve tried using it (2 months after purchase). …
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My credit card was expired and my monthly payment has not paid. I changed my credit carts. CoulHello, My credit card was expired and my monthly payment has not paid. I changed my credit car…
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Add on not working and 1G peek not workingI just confirmed that I had purchased an add on on November 18th. It never showed on my plan. Today…
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double charge on Dec billing?I found that your company chatged twice on December billing. You charged $17.25 on Dec 8 and again …
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My credit card was blocked following fraud issues. How can i make a payment?My credit card was blocked following fraud issues. How can i make a payment.
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I switched my plan to cover Canada + USA, can it be switched earlier?I switched my plan to cover Canada + USA, is it possible to have it begin before January 10th? I wo…
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No contract for a cell plan?I saw that there’s a cell plan with 12Go, unlimited text and phone calls all over Canada for only 4…
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