Second line

Muhammad A. #20854
Muhammad A. #20854 Posts: 1 ✭✭
edited January 2022 in About my account

I've added the second line on the account and paying more than my own line, Normally you pay less when adding more lines to the plan.

Trying to find a contact to discuss and get it adjusted but no luck so far, Can someone from fizz look into it for me??

Line 1 is unlimited calls/text with 2gb data = $25.20

Line 2 is unlimited calls/text just in quebec with 3gb of data and I'm paying $34 a month

Looking for a better price here

Best Answer

  • Fling
    Fling Posts: 8,641 ✭✭
    edited December 2021 Answer ✓

    Hi Muhammad,


    You can't negociate whit Fizz, they give you their best price all the time as they say it in this link

    https://fizz.ca/en/faq/unique-philosophy-fizz


    To Chat with Fizz support about it

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

Answers

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