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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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mailbox account not workingI have a mailbox account and a mailbox pin but I cannot access the mailbox -
Why does my payment method keep getting declined?I keep trying to add my credit card but it doesn't let me, saying that the payment method is invali…
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I paid my bill 6 days late.. just paid it and it says all calls are barredHow do i unbarr and what is going on
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fizz keep bumping up my plan without my consent it went from 35$ to 43.50is this legal? why do they keep bumping up my plan without my consent
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Why I lost my data?Hi fizz, I bought a SIM card 3 days ago and most of time I was using WiFi on my phone. But suddenl…
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How do you earn points on your account?is there a list of what you need to do to earn points?
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How Do I get my upgraded plan to activate?Earlier in September I upgraded my plan from 8GB to 9GB. The was 37.00$ and so a better deal then m…
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Higher transaction than expectedWhen I observe my transactions on my credit card, I see that the last automatic payment made is dou… -
how many reward points are awarded at the end/beginning of monthly cycles?Hi! How many reward points are awarded at the end/beginning of monthly cycles? Does it vary when … -
Can't access my account on ChromeCan't access my account on Chrome Version 94.0.4606.61 (Official Build) (64-bit) on PC. When I clic…
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Moving out of Canada wanted to keep phone numberHi,im moving out of Canada and wanted to keep my phone number that Ive had for 10+ years.I will be …
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Unbelievably pathetic supportI've been waiting for 5 days now to port out my number to Telus, which Fizz actually send out email…
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I am getting charged but I don’t have services with youI have been seeing a 35$ charge on my card for the past months from fizzz but I don’t services with…
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Hi I didn’t got the SIM cardPlshelp me
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transferring my number to a new companyMy last payment did not go through but and it seems its blocking me from transferring my number to …
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Couple of questions regarding activationHello, today I received a promo letter in my mail containing a free SIM card as well as some steps …
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I got charged twiceThis is 2 months in a row you charged me twice. The first month the issue was corrected on its own …
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How can I contact Fizz support?Is there a way to contact Fizz support? It seems like there is no telephone number to join them. I…
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I entered my mailvoice NIP and I can't listen to my messages nowThe first time I tried listening to my messages, fizz asked me to create a NIP. So I did. It kind o…
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Fizz accountBonjour, je voudrais bien savoir svp pourquoi il y a toujours activation en cours à la page d'aperç…
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Can I have my account number?I was told the account number is 12 digits
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DataI have data that roll over every month, can I use it, and cancel my data till I use what i have?
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Why does my account show "42mbs left" when I just started the new payment cycle for 9gbs?My previous plan was 3gb which didn't last me long so I got add ons twice. The second add on still …
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Friends with benefizz amountHi everyone! I have a question regarding the referral bonus that I have received with my friend. I…
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