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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I clicked on the Sundae badge on the Rewards page, thinking it would give info about it, but...I got a dialog box indicating I had purchased an Add-on. Did I actually purchase an add-on, and if… -
I want to change my date usage but cannot get into my account. Is it down?I cannot get into my account. Is the system down?
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I'm still waiting for my sim card I ordered on 3rd JanuaryWhat am I supposted to to??
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Tel jeunes badge eventI donated data for the tel jeune event but did not receive a badge for and i see that the badge is … -
How to give 1 Go to a friendI don't know how to give to a friend a Go. Can you help me to tell me how? Thanks
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Updated paymentHello, I received an email my payment did not go through and updated it Friday . We r Sunday and ca…
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Comment bénéficier des 100$ que j'ai reçu comme primeComment bénéficier des 100$ que j'ai reçu comme prime
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Unable to add international calling pack for United KingdomSo I understand that plan changes can't be made in the last 48 hours of an existing billing cycle. …
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Remnder: use incognito/private mode/window when accessing your Fizz accountHello new end existing Fizz users. Fizz recommends that it is best if users access their Fizz accou…
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Delete profileHow do I delete my profile?
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Support IssuesI wish I knew what the magic path is to get the 'Chat' feature to work. I've tried several browser…
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is it normal that the chat customer service is not working ?when i go on the ''?'' bubble and i press on chat the bubble keep disapiring
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I cant access my account to change my sim cardHi , i am trying to log into my account to change my sim card and I cant. Is it down or something ??
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How do i change the credit card linked to my file?Phone number: 438-xxx-xxxx I'd like to change the credit card linked tp the account.
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Data usage order and coverage area changeHello, I am having an issue with data usage. I have 6GB of rolled over data, expiring in 13 days (5… -
CancellationI found out that the modem needs to be connected to a coax port. So I cancelled the installation th…
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My account is suspended because my payment was overdue.I lost my credit card and so was unable to pay in time. My account was suspended immediately. I got…
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I want to see all my text message and call logs where can I get it ?I want to see complete text message content and all calls in going and out going to my phone
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My phone isn't working I put 40 in my fizz account plus my credit card info is thereHow do I refill my account ? Why isn't my phone working ?
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Can I use 2 Referral codesIf I used a referral code to join fizz home Internet can I use another one for mobile? -
Credit card pending?How do I make a manual credit card payment? Surely it cant be only automatic, what day will it char…
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30gb perk lateHi, I still haven’t received my 30gb perk after 1 1/2 months. What should I do?
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Accessing my account is completely downPlease restore service ASAP. Thanks you
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Level 5 is taking way too longWhat’s up guys and gals i have been with fizz for like 2 years and i am almost at level 4 and it’s …
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