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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why double payment?I received an error message asking me to update my payment details. When I go to my bank account I … -
Payments and double payments?They will cut my phone line if I don't pay they sent me an email they took 2 payments already i hav…
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I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issueI know there have been multiple questions on this matter, but I want to make sure that I am not lef…
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double paiement feb 28th ?i received an email on feb 28th saying that my card was declined but in fact i was charged twice, p…
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Payment faliure notice but charged twice?I understand that this is a wide spread issue. However will we all get cut off at 10 pm? Also will …
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Can not see your transactions work aroundIf you can not see your transaction : select year 2019 and then go back to 2020
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Do you want the solution to send PERK despite the bug of adding contacts?Hello everyone, I did the experiment this morning and it works. I share it with you now. Want to s… -
Double payment and says they will cut out my line if i dont pay even though i paid?Hi can someone from fizz explain to me why did i get a double payment this morning + a text saying …
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Double payments?I was billed twice February 27,2021 and February 28,2021 they send me an email saying the bill was…
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Charged twice this month?I received an email saying the payment failed but I was charged twice? When will it be fixed?
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Little help in reaching lvl 4I need your help guys to reach lvl 4, appreciate it -
I have been charged twice this month as well. When can I get a refund?Hello, I received a notification that my payment failed, but I was charged twice. When can I get a …
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Could I get some help levelling up? Thanks a lot!Please give me a kudo. Any suggestions on levelling up fast would be nice too. TIA.
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Charged twice: how about a PSA?Were you double/triple billed? This Public Service Announcement is for you. I believe this interve… -
Why did I have a double paiement ?I received a text that my payment for this month didn't work but I was charged twice..
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Double billed and received and email stating payment didn't go through?Same as many other people are reporting, this morning I woke up to an email and text (at 3am - not …
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Why have I been charged twice for my internet service?I've got a sms saying me to update my cc info but instead I've been charged twice for february inte…
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I got charged twiceHi there, this morning I received an email that my payment failed. I checked my bank account and tu…
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Received an email: Your monthly payment failed. Was charged twice for the month.It seems like many customers are seeing the same problem. I received a warning mentioning that if …
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The monthly payment for your Fizz home internet plan failedI received a text and email saying my payment failed and that if I don't take action, my service wi…
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feburary 2021.why double charge with email saying to fix issues?i got an email saying my authorise pre-paiment didn't work and to deal with the problem today. but …
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Double payment on credit card ?Got a email saying failed payment when that shouldn’t have been the case, then a double payment. 14…
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Why double charge and failed payment message ?There was 2 payments took on my credit card and i received an email telling that my payment failed.…
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Why was I billed twice ?After receiving a failed payment notification, I was billed twice for this month. How do I resolve?
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I received an error payment email yet I was charged twice, will this issue be fixed?I received a failure in payment email for my home internet plan but when I checked my bank account …
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Payment error?I got an email this morning saying my payment didn’t go through, but my card is showing I was charg…
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Double payment why?Hello, I received an e-mail saying that my payment didn't go through and to take action in the next…
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Payment twice ?Got message saying that my payment failed but when i checked i got charged twice why?
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Payment failed but I have the money in my credit card and I also see 2 fees of 11.50 from Fizz in myI received an email saying the payment failed, and that my service will me cut down at 10pm, but wh…
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Received payment failure email but was billed twice?Hi, I received an email this morning stating that my payment had failed, but when I checked my bank…
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