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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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transfer a plan to somone elseHi, I bought a Mobile plan for my sister under my account ( I have a mobile plan with fizz for myse… -
Why is my payment method being declined ?I’ve tried to pay for a mobile plan with four different cards but each and every card gets declined…
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New provider says my account ID is wrongIn transferring to a new provider (from Fizz) I need to gove them my account ID. The one in my &quo…
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Sim card not working but stuck in Toronto ....can I forward my calls?Hey everyone, So I'm in Toronto for a couple weeks due to a death in the family and I'm.not sure wh…
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Bonjour, je ne suis pas capable d’actualiser ma nouvelle carte de credit ?Un agent pourrait me rappeler svp
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I ordered my sim card and it has not arrived, I checked the guide and it says it has been delivered.I ordered my sim card and it has not arrived, I checked the guide and it says it has been delivered…
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Confirming the disconnection and no further chargesHi, I had 3 lines with Fizz. Recently I ported one number to different provider. Currently the U…
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I can't receive calls or call someone but I can text and receive texts. How can I fix this?I can't receive calls or call someone but I can text and receive texts. How can I fix this?
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paymentHello, I would like to know if and how I can use my credit card to pay for my plan in my account an…
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Payment reversedJust last week got email that my payment was declined but it went through my account. Seems like a …
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Fastest way to increase Fizz PointsI have been using since past one one month and I do have some rewards but they can only be used if …
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Chat button in fizz page needs fixx !!!!!I am at your fizz website and clicking on the chat button does nothing. I need to reach technical …
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Credit card refusedHello, I would like to get a SIM card but when I enter my card info (my credit card is visa) I get …
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I cant fine much puk code italien makes 2 days i am not able to activate my sim cardI cant fine much puk code italien makes 2 days i am not able to activate my sim card
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Your monthly payment failedMy credit card has been charged but received the email that said my monthly payment failed.
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Chat is not workingI clicked on bubble with question mark, then on chat or messenger, but none of them work...
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Why does it say my monthly plan is worth 31$ per month and it will be reduced to 24$ per monthMy plan is currently 22$ a month, Fizz says my plan is 31$ a month and it will be dropped to 24$. I…
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Why can't I pay with a visa debit card?I am using a student visa debit card of CIBC to pay my internet plan, but the payment is always dec…
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credit cardHi, I am trying to pay but both my visa and MasterCard cards are being rejected. What can I do?
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I did not receive refund for the second simI ordered two sims. Did not receive them. I applied for refund, but received a money for the first …
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Missing badgesIs anyone else missing badges they should have gotten ages ago? Simple badges that I did get, are …
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Can't get the app to connectSee what I'm getting when trying to log in the app. As soon as I enter my password, I get this mess…
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When will I receive my 50$One of my friends gave me is referral code and I entered it when I commanded my Sim card, but when …
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