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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Unable to add fizz contact?Used both phone number and email address, however the search shows no results. Verified the search … -
216 pts for level 2 how to get kudos quickly?How to level up quickly so I can reach level 3 faster?? Thank you! -
Leveling up faster?Is there ways to level faster?
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Can I receive perks if I don't have data in my plan?I have been told that I can't receive any unused data from sonebody else if I don't have data alrea… -
I've been having the same issue as others: "See usage" page not loading - No solutions working?Chatted with support via messenger around 4 days ago, was told that they will get back to me by ema… -
Can I give perks to other people?If I have a 500mb perk can I gift it to a friend? If so, how? -
Still not and to add any contacts, anyone else have this problem?When I enter a phone number or email address, nothing happens. Customer service said they're workin…
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GB to give ! :)I've got 4 perks 1GB to give ! :) -
the referral bonus is pending for over a month and couldn't be used for my bill?My referral bonus is pending for over a month. Please active it and I can use
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Why is it so hard to access support?!Does anyone else have issues with the help icon on their account? It never seems to work and when I…
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Adding a contact?Hi! I'm trying to add a contact with a phone number and it doesn't work, how can I do it? Thank you!
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there is problem with my payment ?a problem with payment
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Count hacked, blocked, money withdrawn for no reasonFizz withdrawed 2 payments on my account for no reason. Fizz blocked my account without any explan…
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Billing cycle dates wrong?Why do you guys Fizz close my posts all the time in exactly one day so one can not post to the thre…
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Is there a way transfer my router to a new tenant?Hi, I'm moving out and I will have to cancel my subscription with Fizz as I no longer need a servic…
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why doesn't billing cycle doesn't match website days left of usage?I noticed that it says my biling cycle ends in 9 days. But on the usage part of the website it stil…
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Technician did not show up and notification says we missed the scheduled date??We decided to give Fizz a chance for Internet and booked an installation time. Not only were we cha…
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wrong fee has been taken out of my accountmy plan's monthly fee is 33.46 dollars but 38.47 dollars have been taken out.
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Can't see data usage - Page loads forever?Overview -> See usage, or My Plans -> Details, both pages are loads forever. Tried in Chrome…
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received The Grand Gifter badge today !Yeahh guys ! just received my The Grand Gifter badge today !!! :) have a great day all ! -
Do you have to have to pay your monthly bill when you activate the sim cardHello, Question, i got my sim card, i wonder upon activating it, do i need to pay the monthly plan …
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New captchaDid you notice that Fizz changed the captcha? Yesterday they introduced the new version, I can g… -
transfering to telus?i see many people ask but i dont see an answer to this. i am transfering out to telus and i gave my…
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I need my phone calls history from February until September , how can I get access to that ?I need my phone calls history from February until September , how can I get access to that ?
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Website problem?Hey! I want to manage my data on my account but it won't load. I tried resetting my wifi, using my …
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My referal bonus havent been add on my monthly cycle paiementI have received a referal bonus of 50$ last mounth but it was supposed to be added on my current mo…
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Credit card needed for new accounts?I tried scheduling an appointment for home internet but couldn't since your website needs a credit …
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change home address from one province to another, where do i do this as a mobile customer?Hi, I am a customer of mobile service with Canada coverage plan. I am moving to another province in…
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Error message when i click on preloved phone (when trying to on a phone in My phone menu)?Every time that i click on any preloved phone, it says error. It says: Something ain't right. Disco…
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is there a way to talk with someone at fizz?My sim card was return to fizz on Jan 8 because my unit number was missing on the package... since,…
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