I am using a student visa debit card of CIBC to pay my internet plan, but the payment is always declined.What should I do?
Hello Lfc, I am sorry to hear about this situation. If the payment method you are trying to use is a Canadian one that accepts recurrent payments please contact our support team as Dapfizzer suggested. Here you can find more information about the accepted ones by Fizz: https://fizz.ca/en/faq/what-payment-methods-can-i-useHave a lovely day,-Alex
Hi, this is the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
They'll surely be able to resolve the issue.
You can also do it on Facebook: https://facebook.com/fizzca.