Why can't I pay with a visa debit card?

Lfc
Lfc Posts: 2 ✭✭
edited August 2021 in About my account

I am using a student visa debit card of CIBC to pay my internet plan, but the payment is always declined.What should I do?

Best Answer

  • Whizz
    Whizz Posts: 19,043 admin
    Answer ✓

    Hello Lfc, 

    I am sorry to hear about this situation.
    If the payment method you are trying to use is a Canadian one that accepts recurrent payments please contact our support team as Dapfizzer suggested.
    Here you can find more information about the accepted ones by Fizz: https://fizz.ca/en/faq/what-payment-methods-can-i-use

    Have a lovely day,
    -Alex

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