I did not receive refund for the second sim

JuliaYem Posts: 2
edited August 2021 in About my account

I ordered two sims. Did not receive them. I applied for refund, but received a money for the first order

Best Answer

  • Whizz
    Whizz Posts: 16,574
    Answer ✓

    Hi JuliaYem,

    Thank you for letting us know.

    I've checked on the matter and escalated the request for a refund of 11.50 CAD to my supervisor and oncethe request is approved and the refund issued, you will receive the respective sum on your credit card in a few business days.
    You'llalso be able to see this under My plans-> Transaction history fromyour end:

    Thankyou very much for your understanding.

    Havea good one!



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