Why does it say my monthly plan is worth 31$ per month and it will be reduced to 24$ per month

Fizz1998
Fizz1998 Posts: 1 ✭✭
in Your Fizz Account

My plan is currently 22$ a month, Fizz says my plan is 31$ a month and it will be dropped to 24$. It asks if I consent to it.

Best Answer

  • Whizz
    Whizz Posts: 23,927 admin
    Answer ✓

    Hello Fizz1998,

    Thank you for reaching us. 
    I can see that your plan is indeed $22 per month. 
    I recommend reach us via chat and provide us a screenshot of this notification to verify.
    You can reach us via chat from most of our FAQs, from the green question mark in the bottom right-hand corner. 

    Have a lovely day,
    -Alex

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited August 2021

    @Fizz1998


    Hi, it's just an issue with the system.

    Ignore that warning and don't worry, your plan price will remain the same.

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